Motivated customer service worker with over two years of experience as both a barista and a server. Hard working and committed to enhancing customer satisfaction and providing a high quality experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Barista Shift Lead
Summit Coffee Co.
Fairbanks, AK
08.2025 - Current
Supervised daily bar operations.
Trained new team members on beverage and food recipes, quality standards, register procedures, and customer service.
Designed monthly specials that balanced flavor, visual appearance and drink complexity.
Managed in absence of management, overseeing inventory levels, placing supply orders, and ensuring timely stock delivery during shortages.
Server
The Crepery
Fairbanks, AK
05.2024 - 06.2025
Consistently provided high quality and quick service.
Served a large volume of customers with a good attitude.
Managed difficult situations while maintaining customer satisfaction.
Managed time to maximize efficiency.
Cleaned bathrooms, including toilets, sinks, mirrors, and floors.
Barista
Espresso Yourself
Fairbanks, AK
06.2023 - 01.2024
Made a variety of hot and cold beverages efficiently and accurately.
Took customer orders and questions and handled payments.
Operated as a team with co-workers.
Monitored inventory levels and submitted supply orders.
Closed down the hut, including sweeping, mopping, wiping down surfaces, changing trash, and shutting down the espresso machine.
Education
High School Diploma -
Lathrop High School
Fairbanks, AK
05-2025
Skills
Customer Service
Team Collaboration
Time Management
Food Safety
Sanitation Practices
Adaptability and Creativity
Accomplishments
Honor Roll- Lathrop High School (2021-2025)
Certification
Alaska DEC food workers card
American Safety Council - OSHA Bloodborne Pathogens