Ava Strotman
Cincinnati,Ohio
Summary
Motivated service worker with exceptional social skills, communication abilities, and customer service background. Pursues every opportunity to support team members and proactively address issues. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Strong track record of reliability, accuracy, and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
6
6
years of professional experience
Work History
Food Service
Gulow Street
05.2022 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed and maintained positive relationships with customers to enhance service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Assistant Manager
Narrows Yacht Club
05.2021 - 08.2021
- Supervised day-to-day operations during summer business period to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Babysitter
Classical Conversations
08.2017 - 05.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children basic life skills, manners and personal hygiene.
- Established and maintained safe play environment for children.
- Prepared healthy, age-appropriate snacks and meals.
Education
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
Cincinnati, OH05.2024
High School Diploma -
Classical Conversations
Cincinnati, OH05.2021
Skills
- Productivity and Efficiency
- Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Interpersonal Skills
- Team Oriented
- Strong Work Ethic
Timeline
Food Service
Gulow Street
05.2022 - 10.2023
Assistant Manager
Narrows Yacht Club
05.2021 - 08.2021
Babysitter
Classical Conversations
08.2017 - 05.2020
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
High School Diploma -
Classical Conversations