Ava Vanglahn
Delray Beach,FL
Summary
I am a diligent and honest professional with strong organizational skills, a quick learning aptitude, and a commitment to punctuality. Actively pursuing continuous learning, I strive to be better everyday, seeking new opportunities to enhance my skills and contribute effectively. Adept at building valuable relationships, I approach work with a high level of professionalism, ensuring tasks are completed punctually and with precision. Eager to commit to a full-time career in a role that I am passionate about!
Overview
8
8
years of professional experience
Work History
Member Experience Representative
Pit Fitness
10.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Assistant Property Manager
Private Residence
10.2023 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Fitness Trainer
Shebey Training
01.2023 - 09.2023
- Boosted client motivation through consistent encouragement, support, and progress tracking.
- Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
- Enhanced gym member retention rates by providing excellent customer service and fostering a welcoming environment.
Gymnastics Coach
Shields Gymnastics
07.2016 - 09.2023
- Enhanced athlete performance by implementing tailored training programs and coaching techniques.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Designed effective workout routines to target specific muscle groups and improve overall strength and flexibility for gymnastics success.
- Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.
- Evaluated gymnasts'' progress through regular assessments, adjusting training plans accordingly for optimal results.
Education
Bachelor of Science - Health And Physical Education
William Carey University
Hattiesburg, MS08.2023
Skills
- Customer Support
- Telephone Reception
- Customer Relations
- Client Relationship Building
- Client Services
- Empathy and understanding
- Active listening
- Time management
- Goal-oriented mindset
- Written communication
- Attention to detail
- Organizational skills
Timeline
Member Experience Representative
Pit Fitness
10.2023 - Current
Assistant Property Manager
Private Residence
10.2023 - Current
Fitness Trainer
Shebey Training
01.2023 - 09.2023
Gymnastics Coach
Shields Gymnastics
07.2016 - 09.2023
Bachelor of Science - Health And Physical Education
William Carey University