Ava Watt-Rios
Rowlett,TX
Summary
Motivated and energetic professional with hands-on experience at Joe Willy’s, excelling in money management, communication, and customer service. Highly adaptable with full weekday availability, including mornings, thanks to a flexible homeschooling schedule. Committed to delivering outstanding service, building strong customer relationships, and contributing to a fast-paced, team-oriented environment.
Overview
1
1
year of professional experience
Work History
Counter
Joe Willy’s Market & Grill
10.2024 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Professionally answered telephones and responded to customer inquiries.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
- Managed cash transactions for accurate accounting and minimized discrepancies.
Education
Studying For Diploma -
Homeschooled
Rowlett, TXSkills
- First aid training
- Emergency preparedness
- Communication
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
Timeline
Counter
Joe Willy’s Market & Grill
10.2024 - Current
Studying For Diploma -
Homeschooled
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