Ava Whitten
Jersey City
Summary
Quick learner who’s looking for new work experience outside of Bj's wholesale club, and Dunkin’. Recently relocated to the NJ/NYC area.
Overview
4
4
years of professional experience
Work History
Omni Experience Ambassador
BJ's Wholesale Club
Warwick
06.2023 - Current
- Pick, stage, and take out orders for members
- Help members find items
- Help other departments when needed
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
- Increased client sales and brand awareness by attending meaningful training sessions and customer engagements.
- Maintained professionality and efficiency while working closely with leadership.
Crew Member
Dunkin' Donuts Franchising
Coventry
06.2021 - 09.2021
- Take down customer orders through our POS system
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Only stayed for the summer as I was still a student
Education
GED -
GED
Jersey City, NJSkills
- Customer service
- Team collaboration
- Effective communication
- Conflict resolution
- Time management
- Product knowledge
- Customer engagement
- Task prioritization
Timeline
Omni Experience Ambassador
BJ's Wholesale Club
06.2023 - Current
Crew Member
Dunkin' Donuts Franchising
06.2021 - 09.2021
GED -
GED