Summary
Overview
Work History
Education
Skills
Timeline
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Ava Woolf

Grand Haven,MI

Summary

Dedicated hospitality worker with a proven track record in customer service, problem-solving, and team collaboration. Skilled in maintaining organized dining areas and creating engaging lesson plans, ensuring exceptional guest experiences. Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

Noto's at the Bil-Mar
Grand Haven, Michigan
06.2022 - Current
  • Welcomed guests and coordinated seating arrangements to enhance dining experiences.
  • Managed reservations and organized waitlist to optimize table turnover.
  • Delivered excellent customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Handled customer inquiries and resolved issues with professionalism and care.

Ski Instructor

Mulligan's Hollow Ski Bowl
Grand Haven, Michigan
12.2021 - 03.2026
  • Instructed students in skiing techniques and safety practices on varied terrain.
  • Crafted personalized lesson plans to enhance student engagement and achieve individual learning goals.
  • Streamlined daily operational tasks to ensure efficient service delivery and maintain program flow.
  • Resolved customer issues with knowledgeable and friendly service, fostering high satisfaction and repeat clientele.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Bachelor of Science - Business Management

Grand Valley State University
Allendale, MI
04-2029

High School Diploma -

Grand Haven High School
Grand Haven, MI
05-2025

Skills

  • Event coordination
  • Customer service
  • Training coordination
  • Time management
  • Organizational skills
  • Problem solving
  • Team collaboration
  • Flexibility

Timeline

Hospitality Worker

Noto's at the Bil-Mar
06.2022 - Current

Ski Instructor

Mulligan's Hollow Ski Bowl
12.2021 - 03.2026

Bachelor of Science - Business Management

Grand Valley State University

High School Diploma -

Grand Haven High School
Ava Woolf