Ava Bell
Northville,MI
Summary
First-year student at Loyola University Chicago pursuing a bachelor's in Biology on the pre-med track, aspiring to become a physician with an interest in Pediatric Cardiology. Trustworthy, diligent, motivated, and detail oriented, with experience in customer service and administrative support. Actively seeking opportunities for medical exposure through hands-on experience, philanthropy, and medical research while contributing my skills.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Andreea Harrington and Kristin Arneson
Northville, MI
06.2019 - Current
- Managed front desk operations including answering phone, checking in customers, opening memberships for new clients.
- Mentored parents and children with understanding how to use the STEM (science, technology, engineering and math) based toys and activities.
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Assigned key holder position (May 2025) which involved possessing facility key in order to open and close facility.
- Helped manage special events including field trips, birthday parties, and special events.
Education
Pursuing Bachelor of Science - Biology
Loyola University Chicago
Chicago, IL05-2029
High School Diploma -
Mercy High School
Farmington Hills, MI06-2025
Skills
- Patient communication
- Reliability
- Front desk operations
- Phone etiquette
- Organization
- Time Management
- Problem-solving
- Team collaboration
Timeline
Customer Service Associate
Andreea Harrington and Kristin Arneson
06.2019 - Current
Pursuing Bachelor of Science - Biology
Loyola University Chicago
High School Diploma -
Mercy High School