Avah Moriarty
La Salle
Summary
Efficient and detail-oriented professional with strong planning, problem-solving, and communication skills. Proven ability to excel in high-volume, fast-paced environments while multitasking effectively. Takes initiative and is committed to continuous learning and skill development. Demonstrates exceptional customer service, time management, and teamwork, consistently contributing to smooth operations and positive client experiences.
Overview
3
3
years of professional experience
Work History
Athletico Physical Therapy Aid
Athletico
Naperville
09.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Student Worker
Ivcc
Oglesby
09.2023 - 07.2025
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
- Greeted incoming office visitors, answered questions, and directed individuals to desired locations to improve team efficiency.
- Assisted with administrative tasks such as answering phones, coordinating files, and sorting mail.
- Trained.
- Greeted customers and visitors with a warm greeting and offered assistance.
- Followed strict security procedures to keep data confidential.
- Answered phones and took messages, efficiently transferring calls and information in a person office.
- Organized and filed paperwork correctly.
Sales Associate
Marshalls
Peru
10.2022 - 05.2023
- Customers were encouraged to find accessories and other upsell items to complete outfits.
- Wore smart outfits made up of items from the current collection to demonstrate possible pairings for customers.
- Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
- Mannequins were dressed and accessorized to highlight the featured clothing and accessories.
- Kept the areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
- Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
- Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
- Talked to customers about products, outlined restrictions, and educated them on policies.
- Checked customer prices and processed sales by scanning barcodes.
- Helped customers sign up for store loyalty programs and explained the benefits in detail.
- Folded and arranged merchandise in attractive displays to increase sales.
- Ran the cash register and made sure the balance in the drawer was correct for transactions per day.
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
- Helped customers by answering their questions and completing their requests.
- Set up dressing rooms to increase the number of options and make the experience more enjoyable as customers shopped.
Education
Associate of Science - Pre-Physical Therapy
Illinois Valley Community College
Oglesby, IL05-2025
High School Diploma -
LaSalle-Peru Township High School
La Salle, IL05-2023
Associate of Science - Exercise Science
North Central College
Naperville, ILSkills
- Organization and time management
- Phone call management
- Customer service
- Time management
- Organizational skills
- Punctuality
- Effective communication
- Decision-making
- First Aid/CPR
- Good Telephone Etiquette
- Calm under pressure
- Team management
- Client interaction
- Ultrasound therapy
- Therapeutic exercise
- Filing paperwork
- Takes initiative
Timeline
Athletico Physical Therapy Aid
Athletico
09.2025 - Current
Student Worker
Ivcc
09.2023 - 07.2025
Sales Associate
Marshalls
10.2022 - 05.2023
Associate of Science - Pre-Physical Therapy
Illinois Valley Community College
High School Diploma -
LaSalle-Peru Township High School
Associate of Science - Exercise Science
North Central College