Ava Kathleen Dumelle
Beverly Hills
Summary
It would be a privilege to be a part of an organization such as Advent Health.
My critical thinking and organizational skills have allowed me to work well, both, within a team atmosphere and independently as well.
Overview
6
6
years of professional experience
Work History
Volunteer
Kyle Jaecks - Principle Crystal River Middle School
08.2019 - Current
- Assisted in organizing volunteer schedules and ensuring adequate coverage for activities.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Server
Coop Winery and Brewery
11.2024 - 12.2025
- Assisted in training new servers on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Adapted to changing priorities during peak service hours, demonstrating flexibility and efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Managed inventory of dining supplies to prevent shortages during service.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
Kawanis Field Day Leader
Crystal River High School Health Academy - Key Training Center
09.2023 - 09.2024
- Mentored junior staff, fostering professional growth and enhancing team capabilities and performance.
- Led cross-functional teams to enhance project execution and drive operational efficiency.
Volleyball Camp Leader
Crystal River Highschool Volleyball
07.2023 - 07.2023
- Led daily camp activities, fostering teamwork and communication among participants.
- Implemented feedback systems to improve camp experiences based on participant input.
- Organized special events and excursions, promoting creativity and teamwork among campers.
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Led groups of children safely through variety of camp activities.
- Ensured camper safety by enforcing strict adherence to guidelines, policies, and procedures.
- Organized special events such as talent shows or end-of-session celebrations that provided memorable experiences for both campers and their families.
Education
No Degree - Allied Health - Associates
College of Central Florida
Ocala, FL05-2026
High School Diploma -
Crystal River Highschool
Crystal River, FL12-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Community service
- Time management
- Computer skills
- Flexible schedule
- Customer service
- Relationship building
- Adaptability and dependability
- Event setup
- Public speaking
- Food distribution
- Event planning
- Professional appearance
- Conflict resolution
- Photography and videography
Timeline
Server
Coop Winery and Brewery
11.2024 - 12.2025
Kawanis Field Day Leader
Crystal River High School Health Academy - Key Training Center
09.2023 - 09.2024
Volleyball Camp Leader
Crystal River Highschool Volleyball
07.2023 - 07.2023
Volunteer
Kyle Jaecks - Principle Crystal River Middle School
08.2019 - Current
No Degree - Allied Health - Associates
College of Central Florida
High School Diploma -
Crystal River Highschool
Awards
Employee of the month - Copp Winery and Brewery in 2025
Player of the year - Crystal River Highschool Volleyball - Citrus Fusion Volleyball (2 times)