Avalon Betters
Tempe,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Kyle Bornhoft at McCarty's
970-571-1503
Daniel Kostrova at McCarty's
970-573-8503
Kayl Ecton at Ziggis
970-817-0084
Overview
4
4
years of professional experience
Work History
Server
McCarty's
Eaton, CO
07.2023 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, andrestocking supplies.
- Accurately recorded orders on thecash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Expo Manager
McCarty's
Eaton, CO
02.2021 - 07.2024
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored, and trained team members to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
Host /Restaurant Busser
Eaton Country Club
Eaton, CO
03.2020 - 07.2024
- Greeted guests upon arrival and provided them with menus.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Maintained cleanliness of the lobby area, including wiping down tables and chairs.
- Took reservations over the phone and in person.
- Provided excellent customer service by anticipating customer needs.
- Provided customers with accurate wait times and monitored the waitlist.
Barista Shift Lead
Ziggis
Ault, CO
03.2023 - 06.2024
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, and cake pops.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
High School Diploma -
Eaton High School
Eaton, CO05-2023
Some College (No Degree) - Radiologic Technology
Aims Community College
Greeley, COSkills
- Organized
- Hard Worker
- Healthy Communication
- Great work ethic
- Reliable
- Punctual
- Responsible
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Server
McCarty's
07.2023 - 07.2024
Barista Shift Lead
Ziggis
03.2023 - 06.2024
Expo Manager
McCarty's
02.2021 - 07.2024
Host /Restaurant Busser
Eaton Country Club
03.2020 - 07.2024
High School Diploma -
Eaton High School
Some College (No Degree) - Radiologic Technology
Aims Community College