Summary
Overview
Work History
Education
Timeline
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Avalon Piff

Las Vegas,NV

Summary

Dynamic customer service professional, excelling in customer satisfaction and complaint resolution. Known for reliability and adaptability, effectively managing high-pressure situations while maintaining composure. Skilled with time management and consistently exceed expectations and foster positive customer experiences. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment. Known for reliability and adaptability, Having swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Dairy Queen
06.2022 - 07.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Office Cleaner

Anich, Wickman, & Lindsay S.C.
01.2020 - 06.2025
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, ledges, and countertops by dusting and wiping down surfaces.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Demonstrated adaptability by quickly adjusting to changes in cleaning assignments or procedures as directed by management.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.

Server

Harbor Table
08.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Ashland High School
Ashland, WI

Timeline

Server

Harbor Table
08.2024 - 11.2024

Customer Service Cashier

Dairy Queen
06.2022 - 07.2025

Office Cleaner

Anich, Wickman, & Lindsay S.C.
01.2020 - 06.2025

Ashland High School

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Avalon Piff