Ava Moss
Summary
A dedicated and adaptable professional with a proactive approach to learning. I demonstrate a strong work ethic and effective communication skills, with a commitment to team success. I am an organized and attentive individual, eager to work across diverse settings to enhance my abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Business Systems Intern
Creative Artists Agency (CAA)
Los Angeles
06.2025 - 08.2025
- Developed 63+ test cases for ServiceNow upgrade, validating workflows and integrations across key ITSM modules, including Incident, Change, Request, and Problem Management.
- Analyzed reception call data (volume, duration, types) using Excel and Power BI to identify system inefficiencies and projected $5,000+ in potential weekly savings with the reception solutions.
- Facilitated transition to new CAA headquarters by acquiring data for OfficeSpace implementation, ensuring accurate space utilization and smooth relocation.
- Participated in executive speaker sessions and agent discussions for insights into industry trends and agency operations.
Marketing and Consulting Intern
Colliers International Inc.
Singapore
06.2024 - 08.2024
- Designed and delivered four high-impact investment pitches for luxury properties in Bali and other high-growth tourism markets.
- Developed six targeted client lists on REConnect, refining market segmentation and improving outreach efficiency by 10%+.
- Restructured and copyedited Colliers.com using Sitecore, enhancing brand alignment and increasing user engagement metrics.
- Analyzed ESG data for 50+ retail stores, delivering strategic insights that supported Colliers' net-zero sustainability goals by 2025.
Casting Assistant and Accounting Intern
Smith & Stilwell / Stilwell Casting
Atlanta
06.2023 - 08.2023
- Coordinated casting and talent logistics for national commercials, including Aflac, Popeye's, Disney, and Southern Company, enhancing project efficiency.
- Assisted in casting calls by organizing schedules and managing participant communications.
- Processed payroll and tax documentation for production teams, maintaining compliance with financial regulations and ensuring accurate compensation distribution.
Talent Acquisition and Marketing Intern
Forward, The Agency
Atlanta
06.2023 - 08.2023
- Designed social media campaigns for Instagram and TikTok, enhancing agency visibility and attracting top-tier talent.
- Compiled talent credentials for 1,000+ talent using Breakdown Express, Actor's Access, and Casting Networks Inc.
- Conducted market research to identify emerging trends and consumer preferences.
Education
Bachelor of Science - Business Administration, Minor in Media And Journalism
Kenan-Flagler Business School
Chapel Hill, NC05-2026
Skills
- Marketing strategy
- Research and analysis
- Office productivity tools
- Client relations
- Content creation
- Public speaking
- Data evaluation
- Presentation development
Timeline
Business Systems Intern
Creative Artists Agency (CAA)
06.2025 - 08.2025
Marketing and Consulting Intern
Colliers International Inc.
06.2024 - 08.2024
Casting Assistant and Accounting Intern
Smith & Stilwell / Stilwell Casting
06.2023 - 08.2023
Talent Acquisition and Marketing Intern
Forward, The Agency
06.2023 - 08.2023
Bachelor of Science - Business Administration, Minor in Media And Journalism
Kenan-Flagler Business School