Avanna Naicker-Giles
Boca Raton,FL
Summary
Knowledgeable Social Media Content Creator experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. I am seeking an entry level job or a train-as-you-go position with part time availability to start out. My goal is to contribute effectively while continuing to learn and grow within the role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Social Media Manager and Content Creator
Hulya swim
07.2024 - Current
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Sealed, packed, labeled packages and properly sent packages out to costumers.
- Monitored social media trends to stay current and maximize audience engagement.
Server
Primrose lanes
07.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- made sure each guest had a personalized experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Social Media Manager
Npi productions
12.2021 - 05.2024
- Increased customer engagement through social media.
- Managed multiple social media platforms
- ensuring the brand message and marketing style is consistent.
- apply insights data to future posts for higher engagement/sales.
- Participated in brainstorming sessions and contributing innovative ideas.
- Optimized the use of hashtags to expand post visibility.
- Enhanced brand awareness by creating engaging and shareable social media content.
Server/Waiter
Banana river cafe
06.2020 - 04.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Food Runner
Goombays beachside
05.2019 - 06.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
preschool assistant
Our creative classroom
06.2014 - 07.2019
- Assisted in planning and executing educational field trips, enriching students'' understanding of real-world concepts.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Communicated with parents to inform about child's progress and classroom behavior.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Supervised children during in-classroom activities and on playground.
Education
Bachelors in Business Administration - Marketing
FAU
Boca Raton, FL07.2024
Associate in Arts (AA) in Marketing -
Eastern Florida State College
Melbourne, FL05.2022
High school diploma -
Satellite Senior High School
05.2020
Skills
- Goal-oriented
- Email Marketing
- Adobe Photoshop (3 years)
- Content Creation
- Social media management
- Communication skills
- Organizational skills
- Canva
- Time management
- Personal assistant experience
- Microsoft
- Experience working with students
- Clerical experience
- Filing
- Digital marketig
Certification
- Food Handler Certification
- Google Analytics Certification
Timeline
Social Media Manager and Content Creator
Hulya swim
07.2024 - Current
Server
Primrose lanes
07.2023 - 06.2024
Social Media Manager
Npi productions
12.2021 - 05.2024
Server/Waiter
Banana river cafe
06.2020 - 04.2023
Food Runner
Goombays beachside
05.2019 - 06.2022
preschool assistant
Our creative classroom
06.2014 - 07.2019
Bachelors in Business Administration - Marketing
FAU
Associate in Arts (AA) in Marketing -
Eastern Florida State College
High school diploma -
Satellite Senior High School
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