Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avant Burks

Athens,GA

Summary

Dedicated Behavioral Health Technician with proven expertise in crisis intervention and patient observation at Serenity Grove. Skilled in conflict resolution and safety management, I successfully de-escalated challenging situations, ensuring client safety and dignity. Committed to fostering positive relationships and implementing therapeutic activities that enhance self-awareness and coping skills.

Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.

Personable and dependable with strong ability to maintain organization and efficiency in fast-paced environments. Possesses solid understanding of customer service principles and excels in operational tasks, including inventory management and time management. Dedicated to ensuring smooth and positive customer experience through diligent and attentive support.

Overview

2
2
years of professional experience

Work History

Behavioral Health Technician

Serenity Grove
06.2025 - Current
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Prepared and submitted daily Type reports to management.

Direct Support Professional

Advantage Behavioral Health
02.2025 - 06.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Cart Associate

Walmart
04.2023 - 01.2025
  • Ensured store safety by promptly addressing any spills or hazards in the cart storage areas.
  • Maximized available carts for customers with timely retrieval from the parking lot and surrounding areas.
  • Provided exceptional customer service, answering questions and resolving concerns while performing cart associate duties.
  • Collaborated with fellow associates to ensure efficient coverage of cart retrieval duties throughout the day.
  • Facilitated efficient restocking efforts, delivering empty pallets from the sales floor back to the stockroom.
  • Elevated customer service standards by promptly responding to requests for assistance or additional carts during peak hours.

Education

Clarke Central
Athens, GA
05.2024

Skills

  • Mental health support
  • Conflict resolution
  • Patient observation
  • Safety management
  • Strong work ethic
  • Maintaining store appearance
  • Merchandise restocking
  • Bagging assistance
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Flexible schedule
  • Cash register operation

Timeline

Behavioral Health Technician

Serenity Grove
06.2025 - Current

Direct Support Professional

Advantage Behavioral Health
02.2025 - 06.2025

Cart Associate

Walmart
04.2023 - 01.2025

Clarke Central
Avant Burks