Havilah Flores
Fountain Valley,USA
Summary
- Dedicated Behavioral-Detox Health Technician with expertise in supporting individuals through recovery processes. Strong interpersonal and observational skills that enhance the ability to create a safe and therapeutic environment. Committed to collaborating with multidisciplinary teams to achieve positive recovery outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Nectar Recovery Center
Huntington Beach, CA
09.2025 - 10.2025
- Supervised and supported clients during daily activities, ensuring adherence to program rules and schedules.
- Monitored and documented client behaviors, progress, and any incidents in accordance with the facility's policies.
- Facilitated group discussions and psychoeducation sessions to promote recovery and wellness.
- Assisted clients with daily living skills, including hygiene, meal times, and medication adherence (if applicable).
- Conducted regular facility checks to ensure a secure and drug-free environment.
- Transported clients to appointments, meetings, or community outings as needed.
- Provided crisis intervention and de-escalation support in high-stress situations.
- Collaborated with clinical staff, including counselors, therapists, and medical professionals, to ensure comprehensive client care.
- Maintained confidentiality and upheld ethical standards in accordance with HIPAA and state regulations.
- Utilized Kipu for client records and Microsoft Outlook for correspondence between all staff.
Licensed Realtor
Century 21 Wildwood
Twain Harte, CA
01.2023 - 09.2024
- Market knowledge
- Sales and negotiation
- Financial analysis
- Contract knowledge
- Property valuation
- Marketing and advertising
- MLS platforms (e.g., your local MLS)
- Digital marketing tools (e.g., social media, email marketing software)
Property Manager/Administration/REALTOR
Frontier Property Management & Sales, Inc.
Sonora, CA
02.2017 - 09.2023
- Company Overview: Accomplished Commercial & Residential Property Manager and Realtor with a proven track record in Tuolumne County for creating and sustaining affordable housing for residents while increasing property values for owners/investors.
- Accomplished Commercial & Residential Property Manager and Realtor with a proven track record in Tuolumne County for creating and sustaining affordable housing for residents while increasing property values for owners/investors. With 7 + years in this field of Administration and Property Management experience and played a pivotal role in managing 144 units including a portfolio of multi-family, single family and retail/office space with enthusiasm, expertise and dedication, and result-oriented lease up services.
- Performed move-in and move-out inspections and regular 6-month safety inspections of all properties.
- Met requirements and timelines for due diligence and support for acquisitions and development.
- Negotiated contracts and purchase/lease agreements in an effective, honorable way, utilizing Real Estate law & ethics, policies and procedures, compliance and Fair Housing, HUD and tax credits.
- Set up future home buyers (renters) with local mortgage, banks and insurance companies.
- Good relationships made with local contractors, landscapers, maintenance and vendors, verifying they're licensed and insured.
- Conduct regular safety inspections of all property grounds, buildings and equipment to identify maintenance concerns and troubleshooting issues first before hiring a contractor.
- Kept properties/owners & tenants in compliance with local, state, and federal regulations.
- Administered property-related budgets, reviewed income and loss statements each month. Capital improvement planning and construction/ rehab supervision.
- Communicated effectively with owners, residents and on-site associates.
- Investigated and resolved resident complaints, and help resolved issues.
- Applied policies and procedures to meet the changing needs governing our economics, while trying to keep the overall vision and values sustained in our beautiful community.
- Collected and maintained careful records of rental/escrow/ insurance/tax, etc. payments with withdraw/ deposit and dates and receipts.
- Delivered 24 hour on-call service for residents with emergency building issues.
- Coordinated appointments to show marketed properties for sale or upcoming and advertised for vacancies.
- Strong Property Manager, knowledgeable with excellent communication and multitasking skills and able to strategize effectively in this ever-changing Real Estate environment.
- Accomplished Commercial & Residential Property Manager and Realtor with a proven track record in Tuolumne County for creating and sustaining affordable housing for residents while increasing property values for owners/investors.
CNA- Certified Nursing Assistant
Golden Sonora Care Center
Sonora, CA
05.2016 - 12.2016
- Helped develop and implement patient care plans, working closely with health care team to assess patient needs, set goals, and monitor progress.
- Provided direct patient care, including bathing, feeding, and assisting with mobility.
- Used basic clinical skills to monitor patient health, including taking vital signs and documenting information.
- Administer prescribed medications to patients under the supervision of RN's, ensuring correct dosage and timing, and monitored for any adverse reactions.
- Monitored patients' pulse, blood pressure, and oxygen saturation levels.
- Communicated with patients, families, and health care teams to ensure patients' needs were met and safety regulations were followed.
Education
RAD-T - SUDRC - Substance Use Disorder Registered Counselor
CADTP
10.2025
Nursing - Some College
Golden West Coast
Huntington Beach, CA06.2025
Practices & and Principles of Real Estate Law & Property Management - California Real Estate Agent - CA DRE# 02129252
Chamberlin Real Estate School
Sacramento, CA07.2021
Nursing Assistant - Certified Nursing Assistant
California State Board/Golden Sonora Care Center
Sonora, CA06.2016
High school diploma - High school diploma or GED
Summerville High School
Tuolumne, CA08.1993
Skills
- Office management
- Property management
- Time management
- Communication skills
- Microsoft Outlook
- Real estate administrative experience
- KIPU
- Computer literate
- Experience with individuals with mental health conditions
- Staff training
- Organizational skills
- Experience with individuals with substance use disorders
- Leadership
- Property Leasing
- Cash handling
- Fair Housing Regulations
- Supervising experience
- Administrative experience
- Safety plans
- Customer service
- Presentation skills
- Microsoft Office
- Computer literate
- Substance abuse
- Cash register
- Customer support
- Training & development
- Phone etiquette
- Recovery-oriented approach
- Multitasking and organization
- Attention to detail
- Guest services
- Property leasing
- Working with people with disabilities
- Negotiation
- Crisis intervention
- Patient care
- Client documentation
- Team collaboration
- Effective communication
- Patient assessment
- Positive reinforcement
- Mental health support
- Emergency response
Certification
- Driver's License, CDL, 06/30/29
- RAD-T, 08/31/28
- CPR Certification, 09/30/26
- California State Board Real Estate License, 09/30/25, CA DRE# 0212929252
- Non-CDL Class C
- Counseling Certification
- Substance Abuse Counseling Certification
- CADC
- First Aid Certification
- Certified Property Manager
- CNA
Languages
English
Willing To Relocate
- Newport Beach, CA
- Laguna Beach, CA
- Fountain Valley, CA
Timeline
Behavioral Health Technician
Nectar Recovery Center
09.2025 - 10.2025
Licensed Realtor
Century 21 Wildwood
01.2023 - 09.2024
Property Manager/Administration/REALTOR
Frontier Property Management & Sales, Inc.
02.2017 - 09.2023
CNA- Certified Nursing Assistant
Golden Sonora Care Center
05.2016 - 12.2016
RAD-T - SUDRC - Substance Use Disorder Registered Counselor
CADTP
Nursing - Some College
Golden West Coast
Practices & and Principles of Real Estate Law & Property Management - California Real Estate Agent - CA DRE# 02129252
Chamberlin Real Estate School
Nursing Assistant - Certified Nursing Assistant
California State Board/Golden Sonora Care Center
High school diploma - High school diploma or GED
Summerville High School