Avantee Dozier
Chattanooga,TN
Summary
Nursing Care Partner with a solid background in nursing, medical billing, medical insurance and customer service. Results-oriented, decisive leader with proven success in providing critical care, administrative support and office management. Thrives in fast-paced, growth-oriented, highly productive environments. Core Competencies include
Overview
32
32
years of professional experience
Work History
Caregiver
Preferred Care at Home
10.2025 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Developed customized care plans based on individual client requirements.
- Monitored client health, reporting changes to medical professionals promptly.
- Trained new caregivers on safety protocols and best practices in caregiving.
House Manager
RHA
03.2024 - 10.2025
- Managed household operations, ensuring efficiency and organization in daily activities.
- Developed and implemented schedules for staff, optimizing resource allocation and time management.
- Coordinated maintenance and repairs, maintaining safety standards and functionality of premises.
- Oversaw budget management, tracking expenses to align with household financial goals.
Psychiatric Technician
Moccasin Bend Mental Health Institute
04.2023 - 10.2024
- Monitored patient behavior and reported significant changes to healthcare team.
- Assisted in administering medications and managing treatment plans as directed by medical staff.
- Provided support in daily living activities, promoting patient independence and well-being.
- Collaborated with multidisciplinary teams to develop individualized care strategies for patients.
Senior Collection Specialist
Spring Oaks Capital
01.2022 - 02.2023
- Led collections initiatives, improving recovery rates through strategic payment plans and negotiations.
- Developed and implemented workflow processes to enhance efficiency in collections management systems.
- Mentored junior staff, providing training on compliance regulations and best practices in collections procedures.
- Analyzed accounts receivable data to identify trends and optimize collection strategies for improved cash flow.
Customer Service
QVC
07.2015 - 03.2018
- ANSWERING CUSTOMER CALLS RESOLVING ISSUES
- WORKING AS A TEAM FOR CUSTOMER SATISFACTION
- USE COMPUTER TO RETRIEVE ORDERS
Care Partner
Chesapeake Regional
01.2011 - 01.2015
- Work with a team of nurses and physicians in facility
- Care for up to 30 patients per shift on unit
- Use computer-based patient terminal to retrieve and store critical medical data
- Provide direct patient care in areas of vital signs, phlebotomy, EKG’s, treatment of surgical wounds, gynecological examinations, and more
- Serve dual role as assistant Unit Secretary
- Work in cooperation with managers, clinicians, and clerical staff to ensure quality documentation
- Coordinate peer-to-peer conferences to obtain new employees
Direct Support
Heart Haven
01.2010 - 01.2014
- Work with Physically Challenged Adults
- Assisted in daily activities of living, Bathing and assisting with daily chores and activities.
- Transported clients to and from doctors appointments.
- Kept daily logs and assisted with medications.
Certified Nursing Assistant
Atlantic Shores
01.2010 - 01.2011
- Provided Quality patient care for up to 30 elderly adult patients daily
- Performed medical management of ill patients in collaborative effort with medical team.
- Supported Families and provided discharge teaching for comprehensive home care utilizing primary nursing.
- Trained new employees on day-to-day operations and quality standards.
- Communicated directly with doctors, nurse practitioners and Families.
- Provided front desk support in scheduling, payments and providing full cycle customer service
Private Duty CNA
Hayden House
01.2009 - 01.2010
- Responsible for daily ADL’s for patient (feeding, Bathing,Range of motion, Companion)
- Administered with daily medicine
- Key Contributions:
Certified Nursing Assistant
Sentara Windermere
01.2008 - 01.2010
- Provided superior customer service to internal and external customers in an ambulatory care environment
- Administered and followed up with orders and procedures assigned by physicians and physician assistants
- Worked with 3rd party medical professionals to administer referrals and appointments
- Key Contributions:
Certified Nursing Assistant
Harrison Memorial
01.1994 - 01.2008
- Used computer system to input patient medical data
- Provided quality care and patient centered service
- Recognized for outstanding customer service while discharging patients
- Key Contributions:
Education
Certified Nursing Assistant Program -
High School Graduate -
Central Kitsap High School
Silverdale, WABachelor of Science - Health Administration
American InterContinental University
Schaumburg, IL06-2028
Skills
- Medical Benefits Support
- Team Building
- Admin
- HIPAA
- Clinical Treatment
- Quality Control
- MS Office Suite
- Office Management
- Customer Service
- Diversity
Timeline
Caregiver
Preferred Care at Home
10.2025 - Current
House Manager
RHA
03.2024 - 10.2025
Psychiatric Technician
Moccasin Bend Mental Health Institute
04.2023 - 10.2024
Senior Collection Specialist
Spring Oaks Capital
01.2022 - 02.2023
Customer Service
QVC
07.2015 - 03.2018
Care Partner
Chesapeake Regional
01.2011 - 01.2015
Direct Support
Heart Haven
01.2010 - 01.2014
Certified Nursing Assistant
Atlantic Shores
01.2010 - 01.2011
Private Duty CNA
Hayden House
01.2009 - 01.2010
Certified Nursing Assistant
Sentara Windermere
01.2008 - 01.2010
Certified Nursing Assistant
Harrison Memorial
01.1994 - 01.2008
Certified Nursing Assistant Program -
High School Graduate -
Central Kitsap High School
Bachelor of Science - Health Administration
American InterContinental University