Avanti Cloyd
Memphis,TN
Summary
Strategic Sales Professional with extensive experience in driving revenue growth and managing key client accounts in the deathcare and financial services sectors. Expertise in consultative selling, client relationship management, and operational oversight. Committed to delivering results through strong customer advocacy and effective business development.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Business Owner
Cemetery Brokerage LLC
Memphis, TN
01.2024 - Current
- Founded and operate full-service brokerage that facilitates acquisition, transfer, and sale of cemetery property and pre-need/at-need inventory, serving families during difficult times.
- Consulted with individuals and families to provide personalized, empathetic sales solutions for sensitive life transitions, ensuring respectful and compassionate service.
- Managed end-to-end business operations including direct marketing, client acquisition, contract negotiations, and regulatory compliance, ensuring smooth operational flow.
Family Service Counselor
Service Corporation International (SCI)
Bartlett, TN
03.2023 - 12.2024
- Conducted consultative sales presentations for pre-need and at-need memorial arrangements, consistently surpassing monthly sales goals.
- Built and maintained trusted relationships with families, guiding them through complex product and service selections as a dedicated advisor.
- Generated new business leads through active community outreach, referrals, and strategic networking across Greater Memphis area.
Service & Vault Installer / Sales Support Specialist
Wilbert Vault
Memphis, TN
02.2020 - 02.2023
- Executed site installation and setup for burial vaults, graveside equipment, and memorial products, ensuring timely service delivery.
- Acted as the primary on-site brand ambassador, interfacing directly with funeral directors and cemetery staff to facilitate flawless execution and upsell service packages.
- Facilitated territory sales growth by articulating client requirements, enhancing operational efficiencies, and addressing customer issues in the field.
Sales Representative / District Leader
Primerica
Memphis, TN
06.2013 - 12.2019
- Educated clients on personal financial strategies, term life insurance, and long-term investment products, enhancing their understanding of financial options.
- Recruited, trained, and mentored sales associates, improving team effectiveness and increasing market presence in the local area.
- Conducted financial health reviews, tailoring solutions to align with client risk profiles and financial goals, ensuring personalized financial guidance.
Education
No Degree - Criminal Justice
Southwest Tennessee Community College
Memphis, TN01-2015
Skills
- Consultative selling
- Industry Expertise: Cemetery & Funeral Services, Vault Delivery & Installation, Financial Services & Insurance
- Business operations
- Customer service
- Customer relations
- Attention to detail
- Relationship building
Certification
Licensed Life & Health Insurance Producer (State of Tennessee)
Timeline
Business Owner
Cemetery Brokerage LLC
01.2024 - Current
Family Service Counselor
Service Corporation International (SCI)
03.2023 - 12.2024
Service & Vault Installer / Sales Support Specialist
Wilbert Vault
02.2020 - 02.2023
Sales Representative / District Leader
Primerica
06.2013 - 12.2019
No Degree - Criminal Justice
Southwest Tennessee Community College