Avany Pires Rosario
Brockton,MA
Summary
Dedicated Medical Assistant committed to delivering exceptional patient care and maintaining high standards of quality control in laboratory settings. Proficient in greeting patients, scheduling appointments, and preparing comprehensive patient charts, ensuring a seamless experience for both patients and healthcare providers. Demonstrates adaptability in fast-paced environments while leveraging extensive experience as a phlebotomy technician and effectively working with diverse populations, including children and the elderly. A customer service-oriented professional focused on fostering positive relationships and enhancing patient satisfaction.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics
01.2021 - Current
- Responded to customer requests via telephone and email.
- Worked directly with [departments, clients, management] to achieve [result].
- Entered details such as payments, account information and call logs into the computer system.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation.
- Organized daily work based on collection priority.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Followed physician orders when administering therapeutic phlebotomy.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
CNA
CELTICS ANGEL
01.2019 - 01.2022
- Personal Elderly Care
- Vital Signs
- Showers
- Meal Prep
- Incontinent Care
- Hospice Care
- Royal Lift
- Medication Administration
CNA
North River HomeCare
01.2019 - 2021
- Personal Elderly Care
- Vital Signs
- Showers
- Meal Prep
- Incontinent Care
- Hospice Care
- Royal Lift
- Medication Administration
Phebotomist
Brockton Neighborhood
2019 - 2020
- Collected blood samples using proper techniques to ensure patient comfort and safety.
- Maintained accurate patient records and documentation for compliance with health regulations.
- Assisted in training new phlebotomists on standard procedures and best practices.
- Conducted quality control checks on equipment to uphold testing integrity and reliability.
Appliances Associate
HOME DEPOT
01.2017 - 01.2018
- Supported customer to determine what appliance is right for them
- Customer service
- Translate
Cashier
BGOOD
01.2014 - 01.2016
- Assisted customer placing orders
- Bank depositing and changes orders
- Assisted with food prepping and cooking
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
● Observing responses
● Efficient and reliable team player
● Adaptable
● Recording vital signs
● Committed team player
● Dementia and Alzheimer's knowledge
Certification
- C.N.A
- H.H.A
- PHEBOTOMIST
- EKG
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Phlebotomist
Quest Diagnostics
01.2021 - Current
CNA
CELTICS ANGEL
01.2019 - 01.2022
CNA
North River HomeCare
01.2019 - 2021
Appliances Associate
HOME DEPOT
01.2017 - 01.2018
Cashier
BGOOD
01.2014 - 01.2016
Phebotomist
Brockton Neighborhood
2019 - 2020