Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

Avegayle Ilanan

Daly City,CA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Coffee Barista

Starbucks
11.2012 - 04.2013
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Promoted additional items with beverages, increasing store sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Used POS system to accurately enter orders and process payments.

Server

Hooters Inc.
04.2010 - 12.2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Grocery Checker

Albertsons Grocery Store
02.2008 - 09.2009

Learned duties for various positions and provided backup at key times:

Checker (Main)

  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases with excellent customer services
  • Operate cash register and process customer transactions accurately and efficiently

Starbucks Coffee Kiosk Barista

  • Pleasantly greeted customers and provided prompt and courteous service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Used POS system to accurately enter orders and process payments.

Floral Assistant

  • Assist customers with floral and balloon purchases and provide excellent customer services
  • Maintain a visually appealing and well-stocked floral and balloon department
  • Designed general purpose and special occasion flower arrangements using recommended floral design guidelines.

Bakery Back-up Associate for Sales

  • Provide exceptional customer service and support sales in the bakery department
  • Assist with bakery sales, merchandising, and display maintenance

Restaurant Hostess

Outback Steakhouse
06.2007 - 12.2007
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

Surveyor

Consumer Opinion Services Inc.
08.2006 - 12.2006
  • Approach and invite mall goers to participate in a paid survey to share their opinions
  • Conduct surveys and gather feedback from consumers on various products and services
  • Provide monetary compensation to survey participants

Associate

Cinnabon
02.2006 - 05.2006
  • Greet and take customers orders accurately and efficiently with exceptional customer service
  • Prepare, bake, and package Cinnabon products, including cinnamon rolls, coffee, and other beverages
  • Operate cash register and process customer transactions

Education

Associate of Arts - Social Work

City College of San Francisco
San Francisco, CA
05.2025

No Degree - Social Work

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI

No Degree - Occupational Therapy Assistance

Saint Catherine University
Saint Paul, Minnesota

No Degree - Nursing

Guam Community College
Mangilao, GU

No Degree - General Education

Mira Costa Community College
Oceanside

Certificate - Patient Care Assistant Technician

Kaplan College
San Diego, CA
11.2009

High School Diploma -

Rancho Buena Vista High School
Vista, CA
05.2006

Skills

  • Friendly and outgoing
  • Team Player
  • Great customer and tableside Service
  • Payment processing via POS Systems
  • Menu and daily specials memorization

Additional Information

Dedicated homemaker and parental caregiver (2013-2024)

Affiliations

  • Former Key Spouse of USAF Key Spouse program

Timeline

Coffee Barista

Starbucks
11.2012 - 04.2013

Server

Hooters Inc.
04.2010 - 12.2011

Grocery Checker

Albertsons Grocery Store
02.2008 - 09.2009

Restaurant Hostess

Outback Steakhouse
06.2007 - 12.2007

Surveyor

Consumer Opinion Services Inc.
08.2006 - 12.2006

Associate

Cinnabon
02.2006 - 05.2006

Associate of Arts - Social Work

City College of San Francisco

No Degree - Social Work

Kapiolani Community College/University of HI Community Colleges

No Degree - Occupational Therapy Assistance

Saint Catherine University

No Degree - Nursing

Guam Community College

No Degree - General Education

Mira Costa Community College

Certificate - Patient Care Assistant Technician

Kaplan College

High School Diploma -

Rancho Buena Vista High School
Avegayle Ilanan