Averee Vanderstappen
Canton,GA
Summary
Dynamic and results-oriented professional with a proven track record, I've been with Chick-fil-A since I was 16, excelling in food preparation, POS system operations, communication with coworkers and guests, and organizational tactics. Demonstrated leadership in team organization and exceptional communication skills, significantly enhancing customer satisfaction and operational efficiency. Skilled in managing inventory, guiding peers to their full potential, showcasing a blend of hard and soft skills critical for departmental success.
Overview
2
2
years of professional experience
Work History
BOH Team Member
Chick-fil-A
Canton, GA
04.2023 - Current
- Ensured proper rotation of all food products on shelves for maximum freshness.
- Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
- Followed recipes accurately to prepare menu items according to company specifications.
- Assisted in training new employees on kitchen protocols.
- Resolved customer complaints quickly in a professional manner.
- Participated in weekly team meetings to discuss upcoming events or promotions.
- Responded to feedback from customers and front of house staff, making adjustments to food preparation as needed.
- Maintained cleanliness and organization in the kitchen, adhering to health and safety standards.
- Demonstrated excellent communication skills when speaking with guests and coworkers.
- Resolved conflicts between team members by utilizing effective communication skills.
- Approached customers and started engaging conversations through use of effective interpersonal and people skills.
- Provided guidance on verbal kindness habits and organization skills throughout the store.
Ice Cream Scooper
Bruster's Real Ice Cream
Canton, GA
05.2024 - 10.2024
- Adhered to all food safety regulations and monitored product temperatures throughout the shift.
- Managed inventory of ice cream, toppings, and serving supplies, restocking as necessary.
- Greeted customers in a friendly manner and provided excellent customer service.
- Managed time effectively during peak hours to minimize customer wait times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Used POS system expertise to complete accurate sales transactions.
- Conducted regular inventory audits to minimize waste and ensure product freshness.
- Operated cash register and handled financial transactions with accuracy.
Education
High School Diploma -
Sequoyah High School
Canton05-2024
Skills
- Excellent communication
- Team organization
- Stockroom organization
- Departmental leadership
- Food preparation
- POS system operations
Affiliations
All throughout school I have been a part of the concert and marching bands, participating in all the clinics and extra opportunities I possibly could. I also adore photography and will do shoots and gigs in my free time, specializing in automobile photography.
Accomplishments
- Received a letter and many awards within my time in band
- Was given a few opportunities to train and lead shifts at Chick-fil-a
References
References available upon request.
Timeline
Ice Cream Scooper
Bruster's Real Ice Cream
05.2024 - 10.2024
BOH Team Member
Chick-fil-A
04.2023 - Current
High School Diploma -
Sequoyah High School
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