Averey Gonzales
Castle Rock,CO
Summary
I am from Colorado and am currently enrolled at Blinn College with a 4.0 GPA. I am experienced with over 4 years in customer service. I am hardworking and committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Server
SCILEPPI'S
Castle Rock, CO
10.2022 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Barista
Starbucks
Castle Rock, CO
05.2021 - 08.2023
- Memorized official and off-menu coffee and tea preparations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Described menu items to customers and suggested appealing products.
- Maintained a calm demeanor during high-volume periods and special events.
Education
High School Diploma -
Douglas County High School
Castle Rock, CO05-2022
Bachelor of Arts - Communication Studies
Blinn College
Brenham, TXSkills
- Guest Engagement
- Quality Control
- Positive and Professional
- Item Promotion
- Friendly and Outgoing
- Product Displays
- Active Listener
- Team Player
- Problem Solver
Affiliations
- Former Lions Club Secretary
- Former Varsity Dance Team Captain
Timeline
Server
SCILEPPI'S
10.2022 - Current
Barista
Starbucks
05.2021 - 08.2023
High School Diploma -
Douglas County High School
Bachelor of Arts - Communication Studies
Blinn College
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