Avery Allen
Fort Gratiot
Summary
Driven and generous team player with strong dedication to providing outstanding customer experience. Demonstrates patience and empathy in high-pressure environments, ensuring every guest feels valued and attended to. Skilled in persuasive communication and collaboration, creating positive atmosphere and fostering strong relationships with both guests and colleagues. Adept at managing multiple tasks efficiently while maintaining friendly and approachable demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Hamlin Pub
05.2024 - Current
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
- Greeted customers and provided menu information to create a positive dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
- Multi-tasked effectively while managing multiple tables simultaneously during peak hours.
- Promoted teamwork by assisting other waiters in ensuring outstanding guest service.
- Processed payments through cash registers accurately according to restaurant policies.
- Listened to customer concerns and complaints and quickly rectified issues.
Closing Team Lead
Cracker Barrel
07.2022 - 08.2024
- Provided feedback to team members on their performance, offering guidance and advice as needed.
- Provided technical support when needed in order to resolve any issues encountered during the closing process.
- Assigned tasks among team members based on their individual strengths and capabilities.
- Collaborated with management teams across departments regarding changes or updates in policies or procedures related to closings.
- Watched for and recognized security risks and thefts.
Grounds Crew Member
Port Huron Golf Club
05.2022 - 08.2022
- Maintained grounds and landscaping of commercial properties, ensuring proper care for trees, shrubs, and flower beds.
- Conducted regular inspections of grounds equipment to ensure safe working order before use.
- Applied fertilizers, pesticides, herbicides, fungicides according to established safety procedures.
- Participated in team meetings which included discussing ideas for improving efficiency of work processes.
- Cared for established lawns by mulching, aerating, and weeding.
Education
Bachelor of Science (B.S.) - Neuroscience Candidate
Central Michigan University
Mount Pleasant, MI05.2026
Skills
- Problem-solving
- Service quality
- Cleanliness
- Memory retention
- Customer service
- Alcoholic beverage service
- Large party coordination
- Time management
- Attention to detail
- Team collaboration
- Accurate money handling
- Basic electronics
PCE
I just completed my Junior year at Central Michigan University as a Pre-Physician;s Assistant student. I am looking to obtain my PCE for applications to PA school. I need to complete a total of 500 hours of patient care. I am excited to start this next chapter of my career.
Certification
Narcan Certification
Timeline
Restaurant Waiter
Hamlin Pub
05.2024 - Current
Closing Team Lead
Cracker Barrel
07.2022 - 08.2024
Grounds Crew Member
Port Huron Golf Club
05.2022 - 08.2022
Bachelor of Science (B.S.) - Neuroscience Candidate
Central Michigan University
Similar Profiles
Daniel DambachDaniel Dambach
Line Cook at Hamlin PubLine Cook at Hamlin Pub
Kayla ForthofferKayla Forthoffer
Server at Hamlin PubServer at Hamlin Pub
Chance GardnerChance Gardner
Line Cook at Hamlin PubLine Cook at Hamlin Pub
DESIREE MARKOPOULOSDESIREE MARKOPOULOS
Obstetrics Technician at MclarenObstetrics Technician at Mclaren
Hope KnowltonHope Knowlton
Medical Assistant at Orthopedic Associates of Port HuronMedical Assistant at Orthopedic Associates of Port Huron