Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Avery Ashcraft

Scottsdale,AZ

Summary

Friendly and approachable, with keen ability to make guests feel welcome and valued. Possesses strong organizational skills and proficiency in managing multi-line phone systems and handling customer service inquiries. Committed to creating positive and efficient environment that enhances guest satisfaction and operational success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess/Busser and Expo

Cold Beer and Cheeseburgers
09.2023 - 11.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Retail Associate

Enchant Christmas
10.2023 - 01.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.

Front Desk Associate

Cycle Bar
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.

Ambassador

Christmas at The Princess
11.2024 - 01.2025
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.

Education

High School Diploma -

Horizon High School
Scottsdale, AZ
05-2025

Skills

  • Detail-oriented
  • Quick learner
  • Strong work ethic
  • Time management
  • Problem-solving
  • Flexible schedule
  • Restaurant etiquette
  • Cleanliness
  • Relationship building
  • Memory retention

Certification

  • CPR Certified

Languages

Spanish
Limited Working

Timeline

Ambassador

Christmas at The Princess
11.2024 - 01.2025

Front Desk Associate

Cycle Bar
10.2024 - Current

Retail Associate

Enchant Christmas
10.2023 - 01.2024

Hostess/Busser and Expo

Cold Beer and Cheeseburgers
09.2023 - 11.2024

High School Diploma -

Horizon High School

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