Avery Balfour
New Braunfels,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Owner
Avery's Crochet Shop
02.2024 - Current
- Developed and implemented marketing strategies to enhance customer engagement and brand visibility.
- Analyzed financial performance to identify cost-saving opportunities and increase profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities, and building of customer loyalty.
- Launched new products or services by conducting market research, and trends of customer purchases to best insure products would be considered for purchase.
- Created all products by hand insuring the quality of each piece would satisfy the needs and desires of customers.
- Maintained resources for product production.
- Managed income funds insuring proper amounts were used for equipment restocks.
- Kept up with customer satisfaction with their products to maintain the love and joy my items brought to their new owner.
Camp Counselor
Camp Minnehaha
04.2024 - 08.2025
- Responsible for supervising 20-32 Campers ranging in ages 5-8.
- Monitored camper behavior, addressing conflicts and promoting positive interactions.
- Facilitated group discussions to gather feedback on camp experiences for continuous improvement.
- Relaying camp rules with the campers to build a safe and comfortable space for them to talk with me.
- Trained new counselors on camp policies, procedures, and emergency protocols.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Assisted in providing water and snacks to provide nutritional needs of campers. As well as keeping track of food allergies and dietary restrictions throughout meals and snack times.
- Overcame handling multiple tasks at once while simultaneously keeping my moral, mind, actions and thoughts on track for getting the job done.
- Provided feedback to parents of camp participants regarding progress and character development.
- Completed daily side work and opening and closing duties with efficiency.
Hostess and Host Trainer
Wings And Rings
05.2023 - 04.2025
- Greeted and seated guests promptly to enhance dining experience.
- Collaborated with management to optimize seating arrangements during peak hours.
- Resolved guest inquiries and concerns professionally, promoting a positive atmosphere.
- Trained new host staff on procedures and customer service standards.
- Maintained cleanliness of host area, contributing to overall restaurant presentation.
- Assisted in coordinating events and large parties, enhancing customer engagement strategies.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties with efficiency.
- Cross-trained to handle different restaurant roles, including restock, to-go stations, expo line, serving food and drinks, and busing tables.
- Took initial drink orders and relayed information to wait or bar staff.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
Co-Owner
Self
03.2021 - 08.2021
- Responsible for carrying equipment to work site.
- Safely handling lawn care tools to efficiently remove weeds, grass, debris and trash from customers property.
- Managing profit and pay distributions throughout Co-Owners.
- Cleaning equipment and refueling when needed.
- Communicated with potential customers and past customers.
- Assured the job was done well and to a standard our customers would more than enjoy.
Co-Owner
Self
02.2015 - 12.2017
- Managed quality of products for optimal customer satisfaction.
- Took care of livestock's health and safety.
- Sales associate.
- Assisted in income management for equipment restocks and repairs.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree -
Balfour Academy
New Braunfels, TX05-2026
Skills
- Financial management
- Customer service
- Decision-making
- Teamwork and collaboration
- Team leadership
- Sales tracking
- Inventory tracking and management
- Performance improvement
- Scheduling
- Child care and supervision
- Creative and innovative solutions to problems
- Multitasking skills
- Customer relations
- Time management and organization
- Small business operations
- Adaptability and flexibility
Certification
- Food handling license
- CPR
Timeline
Camp Counselor
Camp Minnehaha
04.2024 - 08.2025
Small Business Owner
Avery's Crochet Shop
02.2024 - Current
Hostess and Host Trainer
Wings And Rings
05.2023 - 04.2025
Co-Owner
Self
03.2021 - 08.2021
Co-Owner
Self
02.2015 - 12.2017
No Degree -
Balfour Academy