Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Avery Bock

Homer,MI

Summary

Motivated and enthusiastic individual with a strong work ethic, wanting more serving and other customer service experience. I possess excellent interpersonal skills and a customer-centric approach. A few other skills I offer are communication to a team, I can relay thoughts and ideas while listening and learning from others. I am now very eager to apply my transferable skills to a career that is fulfilling in this industry.

Overview

3
3
years of professional experience

Work History

Server

Folk Oil Company
Marshall, MI
07.2023 - Current

.

  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Crew Member

McDonald's
Marshall, MI
06.2021 - 07.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.

Education

West Michigan virtual academy
01.2024

Skills

  • Food Running
  • Beverage Preparation
  • Order Management
  • Table Bussing
  • Guest Engagement
  • Safe Food Handling
  • Food Delivery
  • Table Setting
  • Food inspection
  • Supply Restocking
  • Order Accuracy
  • Dining customer service
  • POS operation
  • Positive and professional
  • Strong Work Ethic
  • Item promotion
  • Guest Seating
  • Menu Memorization
  • Service prioritization
  • Cash Handling

References

References available upon request.

Timeline

Server

Folk Oil Company
07.2023 - Current

Crew Member

McDonald's
06.2021 - 07.2023

West Michigan virtual academy
Avery Bock