Avery Brost

- Provide excellent customer service to more than 4,000 daily patrons including students, faculty, staff, and community members

- Lead the Member Service team, which includes 2-3 studen employees while additionally collaborating with 15-20 additional student employees in various program areas each shift

- Responsible for the front line business operations, managing memberships, fitness passes, and massage sessions

- Ensure the safety of patrons by enforcing policies and procedures in a 300,000 square foot facility

- This includes multiple strength and conditioning areas, swimming pool, sport courts, and indoor/outdoor field spaces

- Evaluate the functionality of the facility consistently and document any issues that may arise

- Resolve conflicts between patrons and staff by communicating effectively

• Facilitate and lead workshops on relationship violence and stalking to Registered Student Organizations, Residence Halls, Greek Chapters, and various UNL students
• Provide various resources and knowledge to help end power-based violence in relationships both on campus and in the community via tabling events
• Gain effective public speaking skills throughout the facilitation of workshops
• Grow imperative knowledge on the topics such as sexual assault, relationship violence, and stalking throughout ongoing training sessions

• Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
• Gathered an in-depth understanding of the Domestic Violence Court system that the state of Nebraska upholds
• Collected, arranged, and input information into multiple database systems
• Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
• Answered phones, provided information and took messages.
• Enhanced my professional documenting skills, as I was frequently shadowing caseworkers to home visits, court dates, etc.

• Utilize software to manage 1,000 records for Panhellenic recruitment
• Manage the voting rounds and invite lists for Potential New Members
• Ensure fairness in the voting and scoring process by making sure all data is correct for each Potential New Member
• Gain valuable problem-solving skills by being responsible for smoothing out any and all potential issues that may arise through recruitment week
• Effectively communicating with 150+ recruiters and advisors throughout the week to make sure everyone has the same understanding of all of the recruitment processes