Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Avery Brown

Stephenville,TX

Summary

Energetic, self-motivated college student pursuing a Communications Degree with a Minor in Business at Tarleton State University seeking a position to build skills and knowledge with a reputable organization. Ultimate goal is to work in the area of broadcasting or social media marketing.

Overview

5
5
years of professional experience

Work History

Customer Experience Agent

Bruner Moters
08.2022 - Current
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
  • Trained new customer service agents on policies and procedures to support favorable customer experiences.
  • Documented customer interactions in internal database to maintain customer service history details.
  • Investigated customer complaints and escalated issues to address critical requests.

Kennel Manager

Salt Water Therapy
05.2019 - 08.2019
  • Cleaned and sanitized cages, play areas and other common areas to prevent the spread of disease
  • Ensure the feeding, grooming, exercise and ensure the animals receive the highest quality of care

Education

Bachelor of Science in Communications -

Tarleton State University
05.2025

Skills

  • Positive & Outgoing
  • Excellent listener
  • Friendly, courteous, & service oriented
  • Poised under pressure
  • Strong decision making skills
  • Proficient in Microsoft Word Suite (Word, Excel, Power Point and Outlook) digital video marketing through various social media platforms
  • Solid written & verbal communicator

Hobbies and Interests

  • Riding Horses
  • Attending NFR events
  • Line Dancing

Timeline

Customer Experience Agent

Bruner Moters
08.2022 - Current

Kennel Manager

Salt Water Therapy
05.2019 - 08.2019

Bachelor of Science in Communications -

Tarleton State University

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Avery Brown