Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Franklin

Williston ,ND

Summary

Proven to enhance operational efficiency and customer satisfaction, I leveraged strong work ethic and problem-solving abilities at Hire Quest Direct. Skilled in mechanical troubleshooting and fostering teamwork, I improved pipeline safety and efficiency, significantly raising project completion rates without compromising quality.

Overview

9
9
years of professional experience

Work History

Lawn & Garden Associate

Walmart
2023.01 - Current
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
  • Educated customers on sustainable gardening practices, promoting environmental consciousness.

Pipe Inspector & Painter

Hire Quest Direct
2022.03 - 2023.12
  • Streamlined workflow by fabricating custom pipe supports and hangers for unique system configurations.
  • Safeguarded facility integrity through thorough inspection and testing of welds on newly installed or repaired sections of piping systems.
  • Collaborated with other maintenance team members to complete complex repair projects successfully.
  • Supported operational efficiency by maintaining accurate records of all maintenance activities performed on piping systems.
  • Demonstrated commitment to continuous improvement by regularly evaluating inspection methodologies and implementing necessary changes for better outcomes.
  • Improved pipeline efficiency by promptly addressing any identified issues or defects.
  • Contributed to successful project completion by closely monitoring pipeline installation progress and ensuring adherence to specifications.
  • Collaborated with construction teams for seamless integration of new pipelines into existing systems.
  • Increased accuracy of inspection data by utilizing cutting-edge measurement tools and techniques throughout the process.
  • Provided expert recommendations for corrective actions to address pipeline defects or irregularities.
  • Enhanced pipeline safety by conducting thorough inspections and identifying potential risks.
  • Ensured regulatory compliance through consistent adherence to industry standards and guidelines.

Maintenance & Painter

Hire Quest LLC
2021.08 - 2022.02
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Delivered high-quality painting services on time and within budget for a variety of clients.

Sampling & Furnace Worker

Sabin Metal West
2020.07 - 2021.08
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated hand and power tools and heavy machinery safely.
  • Collaborated with team members to complete complex custom metalwork projects, ensuring client satisfaction.
  • Contributed to successful project completion by meeting tight deadlines and maintaining consistent work quality.
  • Contributed to a positive work environment by fostering teamwork, sharing knowledge, and offering assistance where needed.

Assistant Store Manager

M&H Gas
2015.05 - 2020.05
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Bachelor Of Computer Applications - Computer Graphics

Pensacola State College
Pensacola, FL

General Edu - General Studies

Milton High School
Milton, FL
05.2007

Skills

  • Plant Selection
  • Garden maintenance
  • Plant watering
  • Garden Bed Preparation
  • Strong Work Ethic
  • Attention to Detail
  • Indoor and Outdoor Painting
  • Exterior Painting
  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting
  • Troubleshooting skills
  • Pressure Testing Procedures
  • Visual Inspection Expertise
  • Communication and Interpersonal Skills
  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Lawn & Garden Associate

Walmart
2023.01 - Current

Pipe Inspector & Painter

Hire Quest Direct
2022.03 - 2023.12

Maintenance & Painter

Hire Quest LLC
2021.08 - 2022.02

Sampling & Furnace Worker

Sabin Metal West
2020.07 - 2021.08

Assistant Store Manager

M&H Gas
2015.05 - 2020.05

Bachelor Of Computer Applications - Computer Graphics

Pensacola State College

General Edu - General Studies

Milton High School
Avery Franklin