Avery Franklin
Williston ,ND
Summary
Proven to enhance operational efficiency and customer satisfaction, I leveraged strong work ethic and problem-solving abilities at Hire Quest Direct. Skilled in mechanical troubleshooting and fostering teamwork, I improved pipeline safety and efficiency, significantly raising project completion rates without compromising quality.
Overview
9
9
years of professional experience
Work History
Lawn & Garden Associate
Walmart
2023.01 - Current
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Educated customers on sustainable gardening practices, promoting environmental consciousness.
Pipe Inspector & Painter
Hire Quest Direct
2022.03 - 2023.12
- Streamlined workflow by fabricating custom pipe supports and hangers for unique system configurations.
- Safeguarded facility integrity through thorough inspection and testing of welds on newly installed or repaired sections of piping systems.
- Collaborated with other maintenance team members to complete complex repair projects successfully.
- Supported operational efficiency by maintaining accurate records of all maintenance activities performed on piping systems.
- Demonstrated commitment to continuous improvement by regularly evaluating inspection methodologies and implementing necessary changes for better outcomes.
- Improved pipeline efficiency by promptly addressing any identified issues or defects.
- Contributed to successful project completion by closely monitoring pipeline installation progress and ensuring adherence to specifications.
- Collaborated with construction teams for seamless integration of new pipelines into existing systems.
- Increased accuracy of inspection data by utilizing cutting-edge measurement tools and techniques throughout the process.
- Provided expert recommendations for corrective actions to address pipeline defects or irregularities.
- Enhanced pipeline safety by conducting thorough inspections and identifying potential risks.
- Ensured regulatory compliance through consistent adherence to industry standards and guidelines.
Maintenance & Painter
Hire Quest LLC
2021.08 - 2022.02
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Delivered high-quality painting services on time and within budget for a variety of clients.
Sampling & Furnace Worker
Sabin Metal West
2020.07 - 2021.08
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated hand and power tools and heavy machinery safely.
- Collaborated with team members to complete complex custom metalwork projects, ensuring client satisfaction.
- Contributed to successful project completion by meeting tight deadlines and maintaining consistent work quality.
- Contributed to a positive work environment by fostering teamwork, sharing knowledge, and offering assistance where needed.
Assistant Store Manager
M&H Gas
2015.05 - 2020.05
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Bachelor Of Computer Applications - Computer Graphics
Pensacola State College
Pensacola, FLGeneral Edu - General Studies
Milton High School
Milton, FL05.2007
Skills
- Plant Selection
- Garden maintenance
- Plant watering
- Garden Bed Preparation
- Strong Work Ethic
- Attention to Detail
- Indoor and Outdoor Painting
- Exterior Painting
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Troubleshooting skills
- Pressure Testing Procedures
- Visual Inspection Expertise
- Communication and Interpersonal Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Timeline
Lawn & Garden Associate
Walmart
2023.01 - Current
Pipe Inspector & Painter
Hire Quest Direct
2022.03 - 2023.12
Maintenance & Painter
Hire Quest LLC
2021.08 - 2022.02
Sampling & Furnace Worker
Sabin Metal West
2020.07 - 2021.08
Assistant Store Manager
M&H Gas
2015.05 - 2020.05
Bachelor Of Computer Applications - Computer Graphics
Pensacola State College
General Edu - General Studies
Milton High School