Avery Inman
Overland Park
Summary
Knowledgeable [Desired Position] with proven track record in managing daily operations and supporting executives. Excelled in organizing schedules, coordinating travel, and handling confidential information with discretion. Demonstrated ability to anticipate needs and streamline processes, enhancing efficiency and productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing and Personal Assistant
Babette Scott
10.2025 - Current
- Maintained confidential files and records, ensuring compliance with organizational policies and data protection regulations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Collaborated with design team to create promotional assets for events and campaigns.
- Organized promotional events, ensuring smooth execution and participant satisfaction.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
Retail Experience Specialist
Sporting KC
06.2025 - Current
- Provided good customer service to all customers
- Maintained store organization
- Helped set up and add new items before each game
- Closed down store locations after the game
- informed customers of special deals or specialty merchandise that was available
- Performed POS duties and ensuring proper checkout for each customer
- Demonstrated adaptability by quickly mastering new products, promotions, and retail systems as they were introduced.
Head Guard
Johnson County Parks And Recreation
11.2023 - Current
- Conducted regular safety drills to enhance preparedness among staff and patrons.
- Monitored aquatic facilities to maintain cleanliness, safety standards, and equipment functionality.
- Addressed patron concerns promptly, fostering a welcoming environment at the facility.
- Collaborated with management to develop strategic plans for seasonal events and activities.
- Implemented an effective incident reporting system that streamlined documentation processes and facilitated data analysis for continuous improvement.
- Supervised daily pool maintenance tasks including chemical testing, filter cleaning, and equipment checks for optimal performance.
- Mentored new lifeguards, sharing best practices for maintaining safety standards and building strong teamwork skills.
- Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
- Boosted lifeguard team morale by fostering a supportive work environment and providing regular feedback on performance.
- Ensured safety of all patrons by vigilantly monitoring pool activities and enforcing rules consistently.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
Swim Lesson Instructor
Manhattan Parks And Recreation
06.2021 - 08.2024
- Developed and implemented tailored swim lesson plans for diverse skill levels.
- Assessed student progress and provided constructive feedback to enhance performance.
- Cultivated a safe and positive learning environment through effective communication.
- Trained and mentored junior instructors, promoting best practices in swim instruction.
- Organized group classes and private lessons, maximizing student engagement and retention.
- Collaborated with parents to set achievable goals for their children's swimming abilities.
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Contributed to a safe and enjoyable learning environment by enforcing pool rules and maintaining constant supervision of students.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
- Took note of strengths and weaknesses of each child in class to track progress.
- Ensured proper use of pool equipment during lessons while also educating students on necessary care procedures.
- Taught students pool and water safety guidelines.
Lifeguard
Manhattan Parks And Recreation
05.2021 - 08.2024
- Monitored pool area to ensure patron safety and compliance with regulations.
- Provided first aid and emergency care during incidents, demonstrating quick decision-making skills.
- Assisted in the development of safety protocols and procedures for aquatic operations.
- Mentored junior lifeguards, enhancing team performance and operational efficiency.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Scanned main areas to monitor for any safety risks.
Swim Lesson Instructor
Johnson County Parks And Recreation
10.2023 - 12.2023
- Conducted safety drills and ensured compliance with facility regulations during lessons.
- Streamlined lesson scheduling process, improving overall efficiency of swim programs.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Prepared equipment before each class class and stored items promptly after classes.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Implemented fun activities and games within lessons to maintain student engagement and enjoyment while learning crucial swimming skills.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Improved overall student swimming proficiency through consistent evaluation, feedback, and personalized instruction.
- Assisted with training new swim instructors, sharing knowledge of effective teaching techniques and program policies.
- Adapted teaching techniques to different learning styles.
Lifeguard
Johnson County Parks And Recreation
09.2023 - 11.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
Ice Rink Cashier
Manhattan Parks And Recreation
11.2022 - 02.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Swim Lesson Coordinator
Manhattan Parks And Recreation
06.2022 - 08.2022
- Coordinated scheduling and staffing for swim instruction programs to optimize resource allocation.
- Trained and mentored new instructors on best practices in aquatic education and safety protocols.
- Evaluated student progress and provided feedback to instructors for continuous improvement of lessons.
- Organized staff meetings to discuss program enhancements and address instructor concerns collaboratively.
- Incorporated feedback from participants and instructors to identify areas of improvement and drive overall program success.
- Managed communication with parents, addressing concerns and sharing updates on their child''s progress.
- Recruited trained, and supervised swim instructors, ensuring high-quality lessons for all participants.
- Created an inclusive learning environment that catered to diverse ages, skill levels, and backgrounds by offering various course options.
- Promoted a positive atmosphere among staff members through team-building activities
- Established clear performance metrics for instructors, fostering a culture of continuous improvement within the swim lesson program.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Water Aerobics Instructor
Manhattan Parks And Recreation
05.2021 - 08.2021
- Designed engaging water aerobics routines catering to diverse fitness levels.
- Instructed classes, ensuring safety and proper technique for participants.
- Monitored participant progress, providing personalized feedback and motivation.
- Maintained excellent rapport with members through open lines of communication regarding feedback or suggestions for class optimization.
- Adapted workouts for diverse populations including seniors, pregnant women, injured individuals or those with disabilities, ensuring classes remained accessible for all.
- Boosted client motivation levels by setting attainable goals, celebrating milestones, and offering constructive feedback during each session.
- Assisted in facility maintenance tasks to provide a clean, safe, and inviting atmosphere for clients.
- Provided exceptional customer service, addressing member inquiries and concerns promptly and professionally.
- Demonstrated proper form and technique to prevent injury.
- Implemented new and creative exercise routines to keep participants motivated.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
Education
Associate of Applied Science - Marketing Management
Johnson County Community College
Overland Park, KS05-2025
High School Diploma -
Manhattan High School
Manhattan, KS05-2023
Skills
- Social media management
- Content creation
- Customer relationship management
- Time management
- Communication skills
- Customer service excellence
- Team leadership
- Training and mentoring
- Multitasking and organization
- Strong communication skills
- Strong problem solver
- Professional and mature
Certification
- First Aid/CPR Certified
- Sales and Customer Relations Certificate from Johnson County Community College
- Red Cross Certification valid through August of 2026
- Frictionless Sales Certified through HubSpot
Timeline
Marketing and Personal Assistant
Babette Scott
10.2025 - Current
Retail Experience Specialist
Sporting KC
06.2025 - Current
Head Guard
Johnson County Parks And Recreation
11.2023 - Current
Swim Lesson Instructor
Johnson County Parks And Recreation
10.2023 - 12.2023
Lifeguard
Johnson County Parks And Recreation
09.2023 - 11.2023
Ice Rink Cashier
Manhattan Parks And Recreation
11.2022 - 02.2023
Swim Lesson Coordinator
Manhattan Parks And Recreation
06.2022 - 08.2022
Swim Lesson Instructor
Manhattan Parks And Recreation
06.2021 - 08.2024
Lifeguard
Manhattan Parks And Recreation
05.2021 - 08.2024
Water Aerobics Instructor
Manhattan Parks And Recreation
05.2021 - 08.2021
Associate of Applied Science - Marketing Management
Johnson County Community College
High School Diploma -
Manhattan High School
Leadership Roles
Yearbook Editor-in-Chief
Swim Team Captain
President of 4-H club, 4 years
Technical Skills
- Proficient in Microsoft Word and PowerPoint for creating documents and presentations
- Experienced with Canva and Adobe InDesignfor designing graphics, social media content, and promotional materials
- Skilled in using Zoom for virtual meetings, webinars, and remote collaboration
- Comfortable using Instagram for content creation, engagement, and basic analytics
- Familiar with Salesforce for data entry, lead tracking, and CRM management
- Knowledgeable in Microsoft Excel for data entry, sorting, and basic functions
- Efficient with cloud-based tools like Google Drive and online research
Customer Service Skills
- Over 4 years of experience providing professional, friendly service in fast-paced environments
- Skilled in resolving customer concerns with empathy, patience, and efficiency
- Strong verbal and written communication skills across phone, email, and in-person interactions
- Proven ability to manage multiple customer requests while maintaining high satisfaction