Avery Jerva
Glenview,IL
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Hackney's On Harms
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Private Nanny
Various Local Families
01.2016 - 08.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Glenbrook South High School
Glenview, IL06.2020
Skills
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
- Hospitality service expertise
- Food and Beverage Service
- Leadership Qualities
Languages
Spanish
Professional Working
Timeline
Server/Bartender
Hackney's On Harms
02.2023 - Current
Private Nanny
Various Local Families
01.2016 - 08.2022
High School Diploma -
Glenbrook South High School
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