Summary
Overview
Work History
Education
Skills
Leadership And Involvement
Certification
Websites
Timeline
Generic

Avery Kidd

Plano

Summary

Dynamic operations and account management professional with proven expertise in insurance management, sales, and client relations. Skilled at driving results through strategic planning, process optimization, and high-volume client engagement. Experienced in managing complex accounts, coordinating nationwide placements, and exceeding performance goals. Adept at building relationships, leading teams, and delivering measurable business impact in fast-paced, client-focused industries.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations & Account Manager

State Farm Agency – John Moore
Plano
12.2024 - Current
  • Managed a book of 3,000 clients, handling customer retention, service inquiries, billing, and claims.
  • Sold auto, fire, and life insurance generating an average of $30,000 in monthly premiums.
  • Oversaw daily office operations, including team management, performance tracking, and workflow optimization.
  • Developed and implemented a 14-week comprehensive training program for new hires, improving sales expertise.
  • Tracked and analyzed sales metrics, held meetings, and conducted role plays to drive team performance.
  • Collaborated with leadership to strategize growth and meet sales targets.
  • Led marketing initiatives, including website updates and office modernization efforts.

Travel Nurse Recruiter

StaffDNA
Plano
07.2024 - 12.2024
  • Conducted 150+ daily outbound calls to prospective travel nurses, identifying career goals and matching them with optimal placements nationwide.
  • Developed and maintained relationships with nursing professionals across specialties including NICU, PACU, and med-surg.
  • Presented and negotiated competitive pay packages, consistently achieving and exceeding monthly placement goals (5 placements per month).
  • Coordinated end-to-end placement process, ensuring seamless onboarding and satisfaction for both nurses and healthcare facilities.
  • Utilized persuasive communication and strategic problem-solving to close high-volume deals, demonstrating strong sales and client management capabilities.

Research Analyst / Social Media Manager

Center for Public Opinion Research
DeLand
08.2023 - 05.2024
  • Performed regression analyses on survey data to identify trends and actionable insights.
  • Managed a team of five to increase social media presence, exceeding interaction targets by 85%.
  • Created and managed posting schedules across multiple platforms.

Intern

Marco Rubio Senator Campaign Team
Altamonte Springs
05.2022 - 08.2022
  • Assisted with data entry and management of campaign databases for voter engagement.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Assisted in organizing campaign events and community outreach activities.

Lead Teacher

Happy Faces Prep School
Apopka
11.2019 - 08.2023
  • Supported the development of 500+ children across two schools.
  • Communicated daily with parents regarding student progress.

Education

Bachelor of Arts - Political Science, German & Religious Studies

Stetson University
DeLand, FL
05.2024

Skills

  • Client management
  • Performance analytics
  • Team leadership
  • Operational efficiency
  • Analytical thinking
  • Problem solving

Leadership And Involvement

Stetson University Student Government Association

President Pro-Tempore 

• Schedule, organize, and structure weekly Senate meetings as well as maintain records for each meeting

• Propose resolutions and bills to improve the student experience through collaboration with fellow senators

Floyd M. Riddick Model United States Senate               

Senator

• Gained extensive knowledge into the workings of the United States Senate, including drafting and passing legislation, speechwriting, and parliamentary procedure

• Worked diligently to research, prepare, debate, and pass numerous pieces of actual Congressional legislation

Student Ambassador                                                             

• Presented the university’s campus to potential students through guided tours and large-scale open house events

• Performed one-on-one shadowing events for potential students, helping them feel personally welcomed in the community

Omicron Delta Kappa                                                                

Leadership Fellow

• Cultivated leadership skills through bi-weekly meetings and monthly strength assessments

• Personally mentored multiple first year students on the value of strong leadership skills and community involvement

Pi Beta Phi                                                                                  

Vice President of Operations, Director of Policy Prevention Education

• Drafted and implemented a completely new set of bylaws for the Florida Alpha chapter’s constitution

• Performed various duties including weekly meetings, organizing events, and educating on health and safety measures

• Actively participated in Pi Beta Phi’s philanthropy, Read Lead Achieve, raising over $21,000 across three years

Certification

  • General Lines Agent – Property & Casualty
  • General Lines Agent – Life & Health
  • Microsoft Excel Expert Certified

Timeline

Operations & Account Manager

State Farm Agency – John Moore
12.2024 - Current

Travel Nurse Recruiter

StaffDNA
07.2024 - 12.2024

Research Analyst / Social Media Manager

Center for Public Opinion Research
08.2023 - 05.2024

Intern

Marco Rubio Senator Campaign Team
05.2022 - 08.2022

Lead Teacher

Happy Faces Prep School
11.2019 - 08.2023

Bachelor of Arts - Political Science, German & Religious Studies

Stetson University
Avery Kidd
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