Joseph Regalado
Summary
Client-focused Account Manager with expertise in relationship management, cost estimation, and bid analysis. Delivers high-quality proposals and optimizes processes to enhance efficiency and client satisfaction. Develops project scopes and maintains strong client communications to ensure alignment with needs and expectations. Manages customer interactions and resolves inquiries, contributing to improved satisfaction and project outcomes.
Overview
4
4
years of professional experience
Work History
Account/Operations Manager
Frontier Roofing
New Braunfels, Texas
09.2024 - 05.2026
- Managed daily operations of account processes and customer interactions.
- Developed and maintained strong client relationships through regular communication.
- Assisted in resolving customer inquiries and issues promptly and efficiently.
- Prepared detailed cost estimates for construction projects using industry-standard software.
- Analyzed bids from subcontractors to ensure competitive pricing and compliance.
- Communicated with vendors to gather pricing information and product availability.
- Worked closely with clients to understand their needs and develop scope of work documents.
- Identified areas where cost savings could be achieved without compromising quality standards.
- Resolved customer complaints with professionalism and care.
Account Manager
Level 7 Companies
New Braunfels, Texas
07.2022 - 10.2024
- Worked closely with clients to understand their needs and develop scope of work documents.
- Responded quickly and efficiently to customer inquiries about pricing, availability, delivery times.
- Analyzed bids from subcontractors to ensure competitive pricing and compliance.
- Prepared detailed cost estimates for construction projects using industry-standard software.
- Developed full-scope estimates for use in project bidding and design-build projects.
- Maintained accurate records of estimates, revisions, and project changes for tracking purposes.
- Identified areas where cost savings could be achieved without compromising quality standards.
- Communicated with vendors to gather pricing information and product availability.
- Attended trade shows, seminars, and conferences to stay updated on new products and technologies.
Education
High School Diploma -
Navarro High School
Geronimo, Tx05-2000
Culinary Arts
Del Mar College
Corpus Christi, TXSkills
- Client management
- Proposal preparation
- Bid analysis
- Scope development
- Construction management
- Schedule management expertise
- Staff development
- Customer service excellence
- Effective communication skills
- Relationship building strategies
- Attention to detail
- Multitasking ability
- Reliability and dependability
- Interpersonal communication skills
Timeline
Account/Operations Manager
Frontier Roofing
09.2024 - 05.2026
Account Manager
Level 7 Companies
07.2022 - 10.2024
High School Diploma -
Navarro High School
Culinary Arts
Del Mar College