Avery Leach
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Final Pack
Pearson
01.2023 - 02.2023
- Monitored customer feedback and identified areas of improvement.
- Collected premiums on or before effective date of coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Conducted research and identified market trends to develop better strategies for sales.
Cashier
McDonald's
09.2022 - 01.2023
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Upsold additional products and services to customers, increasing revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Lifted up to 40-60 pounds at once and used forklift to move heavier loads.
Lawn Care Worker
City Of Cedar Rapids
06.2022 - 08.2022
- Mixed herbicides, fungicides and pesticides to apply to trees, lawns and shrubs.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Collaborated with engineers, architects and other professionals on projects to complete large jobs and meet strict deadlines.
Crew Member
Popeyes
04.2022 - 05.2022
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Crew Member
Pancheros
01.2022 - 03.2022
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Cashier
Walmart
10.2021 - 11.2021
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Upsold additional products and services to customers, increasing revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Lifted up to 40 pounds at once and used forklift to move heavier loads.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Taco Bell
08.2021 - 10.2021
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Upsold additional products and services to customers, increasing revenue.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Burlington
04.2021 - 06.2021
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Processed refunds and exchanges in accordance with company policy.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
Crew
Wendys Restaurant
02.2021 - 04.2021
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Collaborated with team members to complete orders.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA06.2023
Skills
- Mechanical Assembly
- Meter Reading
- Technical Report Preparation
- Test Procedures Development
- Daily Logs
Timeline
Final Pack
Pearson
01.2023 - 02.2023
Cashier
McDonald's
09.2022 - 01.2023
Lawn Care Worker
City Of Cedar Rapids
06.2022 - 08.2022
Crew Member
Popeyes
04.2022 - 05.2022
Crew Member
Pancheros
01.2022 - 03.2022
Cashier
Walmart
10.2021 - 11.2021
Cashier
Taco Bell
08.2021 - 10.2021
Cashier
Burlington
04.2021 - 06.2021
Crew
Wendys Restaurant
02.2021 - 04.2021
GED -
Kirkwood Community College
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