Avery Pittman
Raleigh
Summary
Reliable sales associate with outstanding customer service skills at HomeGoods, TJX Companies, and as a Babysitter for Family Members gained relationship building strengths. Excelled in customer engagement and problem-solving, significantly enhancing customer satisfaction. Demonstrated strong teamwork and verbal communication skills, adept at exceeding sales goals and improving service delivery.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
HomeGoods, TJX Companies
09.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Babysitter
Family Members
01.2019 - 01.2021
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
- Supervised children engaged in physical activity, learning and social skills with peers.
Education
Bachelor of Science - Integrative Physiology And Neurobiology
North Carolina State University
Raleigh, NC05-2027
High School Diploma -
GrayStone Day School
Misenheimer, NC05-2023
Skills
- Customer service
- Phone etiquette
- Sales goal achievement
- Product recommendations
- Professional appearance
- Sales expertise
- Teamwork
- Policy and procedure adherence
- Time management
- Customer engagement
- Problem-solving
- Verbal and written communication
Timeline
Retail Sales Associate
HomeGoods, TJX Companies
09.2021 - Current
Babysitter
Family Members
01.2019 - 01.2021
Bachelor of Science - Integrative Physiology And Neurobiology
North Carolina State University
High School Diploma -
GrayStone Day School
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