Avery Plate
Fruitland
Summary
Business Management student with a minor in Accounting, possessing hands-on experience in customer service and operational support. Proven ability to manage multiple tasks effectively in fast-paced environments, demonstrated through roles in property and facility management. Strong skills in team collaboration, time management, and problem-solving, contributing to organizational success. Consistent track record of delivering excellent service while enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Facility Attendant
Maggs Physical Activities Center
Salisbury
08.2024 - Current
- Maintained cleanliness and orderliness of facilities, ensuring a pleasant environment for guests
- Maintained accurate records of maintenance activities performed using computerized systems or manual logs
- Monitored inventory levels of cleaning supplies, restocking as needed to ensure availability at all times
- Performed routine inspections to identify and address any maintenance or safety issues in a timely manner
Property Management Intern
OCMD Getaways
Ocean City
06.2025 - 08.2025
- Optimized daily operations for property management and vacation rental company.
- Assisted with guest relations and addressed issues, including resolving any complaints from guests and owners.
- Executed property turnovers, ensuring readiness for guest check-ins.
- Utilized Breezeway and Barefoot systems to track status, manage reservations, and update guest information.
- Managed electronic lock codes (Yale/Schlage) for guest arrivals.
- Compiled potential new property data in Excel to facilitate company expansion.
- Ordered linens and supplies for upcoming stays to uphold quality standards.
- Prepared welcome materials, including property binders and parking passes.
Employee
Dairy Queen
New Market
11.2020 - 01.2025
- Provided fast and friendly service to customers, ensuring a positive dining experience
- Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
- Maintained cleanliness of work area, including wiping down counters, tables, and equipment
- Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
- Collaborated with team members to meet customer needs in a fast-paced environment
- Collaborated with team members to ensure smooth operations during busy periods
- Demonstrated ability to handle high-pressure situations with calmness and professionalism
- Leveraged strong communication skills when resolving customer complaints or concerns
Employee
Playa Bowls
Salisbury
04.2023 - 08.2023
- Provided fast and friendly service to customers, ensuring a positive dining experience
- Maintained cleanliness of work area, including wiping down counters, tables, and equipment
- Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
- Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
- Prioritized tasks effectively during busy periods while maintaining high-quality service
- Collaborated with team members to ensure smooth operations during busy periods
Education
College Student - Business Management, Accounting Minor
Salisbury University
Salisbury, MD05-2026
High school diploma -
Oakdale High School
Ijamsville, MD05.2022
Skills
- Business management and accounting
- Problem solving and shift management
- Leadership and team development
- Property management
- Administrative support
- Skilled multi-tasker
- Software utilization
- Customer service and cashiering
- Food service and preparation
- Cleaning and sanitation expertise
References
References available upon request.
Timeline
Property Management Intern
OCMD Getaways
06.2025 - 08.2025
Facility Attendant
Maggs Physical Activities Center
08.2024 - Current
Employee
Playa Bowls
04.2023 - 08.2023
Employee
Dairy Queen
11.2020 - 01.2025
College Student - Business Management, Accounting Minor
Salisbury University
High school diploma -
Oakdale High School
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