Avery Ruffin
Columbus,OH
Summary
Dynamic professional with a diverse background, including a pivotal role at Hikma Pharmaceuticals, where I enhanced production efficiency. Excelled in customer service and security management, showcasing exceptional organizational skills and a keen eye for detail. Proven track record in improving operational workflows and a commitment to excellence in every task.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmaceutical Packaging Technician
Hikma Pharmaceuticals
Columbus, OH
04.2022 - Current
- Cleared machine jams to reset malfunctions for production line.
- Conducted regular inspections of all work areas to identify potential safety hazards or other risks.
Custodian
Goodwill Industries
Columbus, USA
01.2018 - 12.2022
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste
Security Officer, Supervisor, Control Room Operator
First Coast Security
Columbus, USA
04.2018 - 07.2021
- Provide security for data center by wanding individuals to ensure no media devices were entering data center and monitoring construction workers
- Worked my way to be a supervisor of 10 officers and a control room operator
Customer Service Representative
State Farm Operations Center
New Albany, USA
11.2017 - 12.2017
- Managed quality communication, customer support and product representation for each client
- Navigated several systems for insurance agents
Packer
Amazon Fulfillment Center CMH2
Obetz, USA
04.2017 - 12.2017
- Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
Care Review Processor
Molina Healthcare of Ohio
Columbus, USA
01.2017 - 04.2017
- Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies
Night Auditor
Fairfield Inn & Suites by the Marriott International
Columbus, USA
06.2014 - 12.2016
- Manage the front desk/hotel during the night shift
- Ensured that the daily accounts regarding accommodations and food facilities are accurate
Benefit Coverage Review Representative
Express Scripts
Dublin, USA
12.2013 - 12.2016
- Answer patients' inquiries about medications
- Provided onsite training
- Processed patients' faxes regarding prescriptions
- Processed claims for patients and doctors
Education
Bachelors of Science - Information Systems
University of Phoenix
Phoenix, AZ01.2013
Skills
- Manufacturing
- Organizational Skills
- Hotel experience
- CCTV
- Customer Service
- Front desk
- Cash Handling
- Guest relations
- Customer service
- Guest services
- Management
- Night audit
- Word
- Hospitality
- Warehouse Management System
- Security
Certification
driver's license
Timeline
Pharmaceutical Packaging Technician
Hikma Pharmaceuticals
04.2022 - Current
Security Officer, Supervisor, Control Room Operator
First Coast Security
04.2018 - 07.2021
Custodian
Goodwill Industries
01.2018 - 12.2022
Customer Service Representative
State Farm Operations Center
11.2017 - 12.2017
Packer
Amazon Fulfillment Center CMH2
04.2017 - 12.2017
Care Review Processor
Molina Healthcare of Ohio
01.2017 - 04.2017
Night Auditor
Fairfield Inn & Suites by the Marriott International
06.2014 - 12.2016
Benefit Coverage Review Representative
Express Scripts
12.2013 - 12.2016
Bachelors of Science - Information Systems
University of Phoenix
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