Detail-oriented professional with over 8 years in retail operations, specializing in employee training and safety protocols. Proven track record of enhancing customer service and mentoring team members for continuous improvement.
Overview
9
9
years of professional experience
Work History
Store Trainer/Safety Captain
In-N-Out Burger
Fort Worth, TX
01.2018 - Current
Trained new employees in operational procedures and customer service excellence.
Maintained a safe working environment by educating employees on proper safety procedures and protocols for various store functions.
Mentored team members, fostering a collaborative and efficient work environment.
Assessed employee performance, providing constructive feedback for continuous improvement.
Assisted in training new cashiers, fostering a collaborative team environment.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Manager - Business Operations/Licensed Medical Aesthetician at Tru Essence Cosmetic And Med SpaManager - Business Operations/Licensed Medical Aesthetician at Tru Essence Cosmetic And Med Spa