Avery Wilson
Kennedale,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated to learn, grow and excel.
Overview
12
12
years of professional experience
Work History
Licensed Esthetician
Self Employed
Mansfield, Texas
11.2016 - Current
- Fostered friendly, warm and exceptional customer experience.
- Maintained clean and sanitary work environment for clients.
- Carried out daily duties accurately and efficiently.
- Promptly answered phone calls, messages, and emails to schedule clients and consultations
- Advised clients on proper home-care regimens.
- Waxed hundreds of clients various bodies using soft and hard waxes.
- Carried out product inventory checks and kept product stocked.
- Developed and maintained relationships with customers.
Waxing Specialist
Ulta Beauty Inc.
Mansfield, Texas
08.2013 - 10.2016
- Maintained clean and sanitary workspace.
- Waxed hundreds of clients various bodies using soft and hard waxes.
- Increased salon revenue through upselling at-home products and providing excellent care.
- Answered multi-line phone system to schedule clients and consultations.
- Scheduled return clients and handled walk in customers daily.
- Informed guests of appropriate products available to increase retail sales.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Greeted customers and helped with product questions, selections and purchases.
Retail Sales Associate
GameStop
Mansfield, Texas
04.2010 - 07.2013
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
Estheticians License - Esthetics
Ogle School Hair Skin Nails
Arlington, TX02.2013
High School Diploma -
Mansfield High School
Mansfield, TX06.2012
Skills
- Guest Services Expertise
- Maintaining Clean Work Areas
- Outstanding Client Care
- Customer Experience
- Client Scheduling
- Critical Thinking
- Learning Strategies
- Salon Management
- Adaptable and Flexible
Timeline
Licensed Esthetician
Self Employed
11.2016 - Current
Waxing Specialist
Ulta Beauty Inc.
08.2013 - 10.2016
Retail Sales Associate
GameStop
04.2010 - 07.2013
Estheticians License - Esthetics
Ogle School Hair Skin Nails
High School Diploma -
Mansfield High School