Michele Lee
Republic,MO
Summary
Licensed esthetician skilled in customized facials, expert skin analysis, and product recommendations. Known for strong customer service, sanitation, and client comfort while delivering treatment plans that support healthy skin and repeat business.
Overview
2
2
years of professional experience
Work History
Licensed Esthetician
Dream Land Esthetics
06.2024 - Current
- Conducted skin analysis to recommend appropriate skincare services and at-home regimens.
- Performed customized facials, exfoliation, and cleansing treatments aligned with client skin concerns.
- Delivered waxing and hair-removal services with consistent attention to client comfort and hygiene.
- Maintained strict sanitation of treatment rooms, tools, and equipment per safety standards.
- Documented client preferences, skin conditions, and service notes for accurate follow-up care.
- Recommended retail skincare products tailored to treatment goals and skin type.
- Prepared treatment rooms efficiently to support smooth client scheduling and service flow.
- Educated clients on aftercare instructions to promote healthy skin and lasting results.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Sterilized equipment for client treatments.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Educated patients on treatment options.
- Performed thorough skin analysis to determine appropriate treatments for clients' individual needs.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Improved clientele retention with exceptional customer service and follow-up care.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Used social media platforms to promote salon and services.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Performed consultations for patients before scheduling treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Conducted educational workshops on skincare, makeup application, and overall wellness for clients.
- Reduced no-shows through timely appointment reminders via phone calls or text messages.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Education
Esthetics License - Esthetics
Academy of Hair Design
Springfield MO 06-2024
Skills
- Microdermabrasion expertise
- Client appointment management
- Age management techniques
- Advanced facial techniques
- Anti-aging treatments
- High-frequency treatments
- Dermaplaning proficiency
- Acne treatment expert
- Skin rejuvenation
- Manual lymphatic drainage
- Lash enhancement services
- Digital marketing strategies
- Extractions expertise
- Eyebrow and lash tinting
- Sensitive skin care
- Sanitation and sterilization
- Infection control
- State licensing compliance
- Record keeping accuracy
- Appointment scheduling
- Professional relationship building
- Product recommendation expertise
- Sales and upselling
- Ongoing professional development
- Social media marketing
- Client concern management
- Teen skincare education
- Continuing education commitment
- Strong communication skills
- Customer service
- Guest services expertise
- Multitasking and organization
- Conflict resolution
- Team player attitude
- Excellent team player
- Excellent team player
- Guest services expertise
- Skincare product merchandising
Timeline
Licensed Esthetician
Dream Land Esthetics
06.2024 - Current
Esthetics License - Esthetics
Academy of Hair Design