Avery Wines
Henderson,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I'll work my hardest on any and all assignments regardless if the challenge.
Overview
11
11
years of professional experience
Work History
Kroger Associate
Smith's Food and Drug
Henderson, NV
05.2022 - Current
- Grocery stocking overnight, keeping store clean and tidy, getting all freight thrown in timely manner
- Operated equipment such as scanners and scales correctly during checkout process.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained an up-to-date knowledge of store promotions, specials, events..
Dock Worker/Forklift Operator
Old Dominion Freight Line
Las Vegas, NV
01.2021 - 06.2021
- Unload trucks of merchandise and load them into the proper truck when needed, in a quickly manner to ensure the trucks get out on time for their deliveries.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Cap 2 Associate
Walmart
Henderson, NV
07.2017 - 01.2021
- Greet customers to help achieve the best shopping experience, unload merchandise trucks and separate them onto the proper pallet, stock freight in different departments, cull bad produce and restock if needed, keep store clean as much as possible, personal shopper, picking out customers online orders, asset protection, assist in keeping theft to a minimum.
- Greeted customers upon entering the store and provided assistance throughout their shopping experience.
- Maintained a neat and organized work area while adhering to safety standards.
- Resolved customer inquiries regarding product availability, pricing, product features, returns and exchanges.
Customer Service Representative
Customer Contact Channels
09.2015 - 08.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Ramp Agent
Airline Terminal Services
10.2014 - 08.2015
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Logistics Coordinator
Forever Flawless
02.2014 - 10.2014
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
Key Holder
Ed Hardy
02.2013 - 01.2014
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Organized backroom storage areas to maximize efficiency of space utilization.
Education
High school diploma -
06.2012
Skills
- Computer Skills
- Time Management
- Decision-Making
- Attention to Detail
- Communication
- Interpersonal Skills
- Team Player
- Organization
- People
- Data Entry
- Relationship Building
- Work Planning and Prioritization
- Flexible Schedule
- Strategy Development
References
- (Available on request)
Timeline
Kroger Associate - Smith's Food and Drug
05.2022 - Current
Dock Worker/Forklift Operator - Old Dominion Freight Line
01.2021 - 06.2021
Cap 2 Associate - Walmart
07.2017 - 01.2021
Customer Service Representative - Customer Contact Channels
09.2015 - 08.2016
Ramp Agent - Airline Terminal Services
10.2014 - 08.2015
Logistics Coordinator - Forever Flawless
02.2014 - 10.2014
Key Holder - Ed Hardy
02.2013 - 01.2014
Western High School - High school diploma,