Aveus Anderson
Holmes,Florida
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Server
Sandbar Seafood & Spirits
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Agent
Bluenergy Solar
06.2022 - 11.2023
- Developed strong relationships with clients through excellent customer service and regular follow-ups.
- Explained features and advantages of client products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Used customer insights to develop innovative sales strategies to increase sales.
- Trained and mentored new sales representatives.
ASSISTANT MANAGER
Clockwork Concept
01.2019 - 01.2021
- Manage and grow teams of employees focusing on high levels of efficiency and client satisfaction
- Coordinate with Creative Director to ensure client's vision is achieved
- Utilize high levels of organizational skills to ensure timely deliveries in fast-paced environment
- Increase team morale through positivity and strong work ethic
- Train new team members on intricacies of each event type
- Implemented and created innovative marketing plans by promoting clients through social media and other untapped avenues which increased sales
- Mitigate conflict through strong customer service skills.
FOREMAN/ CREW MEMBER
Osmose Utilities Service
01.2018 - 01.2019
- Tasked with hiring, maintaining, training, safety, and operation of a successful, productive field crew
- Assessed conditions of utility distribution and transmission assets
- Collected detailed information of pole towers and the equipment each pole supported and developed control beaters
- Generated and transmited data daily to supervisor and the customer to update the utilities and customer information systems accurately.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
DELI CLERK
Publix
01.2016 - 01.2018
- Providing premier customer service, including greeting them and responding to questions
- Maintaining Publix's high standards for product freshness and sanitation
- Dynamically selling products by providing customers with information needed to make product-related decisions
- Selecting and packaging products ordered by customers
- Filling, maintaining, and rotating products and displays
- Maintained safe working environments by adhering to food safety guidelines and promptly addressing any hazards.
- Operating cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
Education
General Education Deploma -
Lassiter School of Excellence
12.2014
Skills
- Exceptional math and statistics skills
- Time management
- Problem solving
- Strong Interpersonal Skills
- Creativity
- Leadership
- Quick learner
- Hard working
- Objection handling
- Adaptability to Change
Personal Information
Title: LOAN SPECIALIST
Timeline
Server
Sandbar Seafood & Spirits
11.2023 - Current
Sales Agent
Bluenergy Solar
06.2022 - 11.2023
ASSISTANT MANAGER
Clockwork Concept
01.2019 - 01.2021
FOREMAN/ CREW MEMBER
Osmose Utilities Service
01.2018 - 01.2019
DELI CLERK
Publix
01.2016 - 01.2018
General Education Deploma -
Lassiter School of Excellence
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