Avi Jenkins
Douglasville,GA
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
7
7
years of professional experience
Work History
Aerospace Technician
Safran Aerospace Systems
09.2022 - Current
- Improved aircraft maintenance efficiency by implementing advanced diagnostic tools and procedures.
- Enhanced safety standards by conducting thorough inspections and identifying potential issues before they escalated.
- Optimized aerospace systems performance through meticulous testing and calibration of equipment.
- Streamlined repair processes, reducing downtime and ensuring timely completion of projects.
Hydraulics Technician
United States Air Force
04.2018 - Current
- Improved hydraulic system performance by diagnosing and repairing malfunctions in a timely manner.
- Enhanced equipment reliability by conducting regular maintenance checks and implementing preventive measures.
- Reduced downtime with efficient troubleshooting and swift problem resolution for hydraulic systems.
- Increased customer satisfaction through prompt response time and effective communication of technical issues.
- Assisted colleagues in overcoming technical challenges through sharing expertise and providing guidance on complex issues.
Certified Forklift Driver
Summit Racing Equipment
06.2020 - 09.2022
- Demonstrated excellent communication skills when coordinating with other departments to fulfill orders promptly.
- Maximized storage space by strategically stacking items and organizing inventory in safe manner.
- Reduced accidents and injuries by strictly adhering to safety protocols and conducting regular equipment maintenance.
- Ensured timely order fulfillment by accurately picking, packing, and shipping products based on customer requests.
- Completed all tasks efficiently while meeting or exceeding productivity goals set by management.
Barista Shift Lead
Starbucks
10.2019 - 06.2020
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
- Contributed to store profitability by upselling products and promoting seasonal offerings.
- Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Lead Cashier
The Ultimate Car Wash
08.2018 - 09.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Reduced cashier errors by implementing thorough training programs for new employees.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Cashier
Zaxby’s
08.2016 - 08.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Airframe And Powerplant License - Aerospace Engineering
Community College of The Air Force
Marietta05.2024
Professional Military Education (PME) - Mission, Leadership, And Problem Solving
Airman Leadership School
Arizona City10.2023
High School Diploma -
Westlake High School
Atlanta, GA05.2018
Skills
- Customer Service Excellence
- Problem Solving
- Team Leadership
- Product Knowledge
- Equipment Maintenance
- Quality Control
- Time Management
- Cash Handling Proficiency
- Performance Evaluation
- Conflict Resolution
- Interpersonal Skills
- Team Building and Leadership
Timeline
Aerospace Technician
Safran Aerospace Systems
09.2022 - Current
Certified Forklift Driver
Summit Racing Equipment
06.2020 - 09.2022
Barista Shift Lead
Starbucks
10.2019 - 06.2020
Lead Cashier
The Ultimate Car Wash
08.2018 - 09.2019
Hydraulics Technician
United States Air Force
04.2018 - Current
Cashier
Zaxby’s
08.2016 - 08.2018
Airframe And Powerplant License - Aerospace Engineering
Community College of The Air Force
Professional Military Education (PME) - Mission, Leadership, And Problem Solving
Airman Leadership School
High School Diploma -
Westlake High School