Avi Joshi
Folsom
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Carls Jr
03.2021 - 09.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Collaborated with team members to meet daily sales targets and service goals.
- Monitored inventory levels and communicated restock needs to management promptly.
- Implemented cash handling procedures, reducing discrepancies in register balances.
Cashier
Taco Bell
01.2023 - 11.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas, enhancing customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
- Managed cash drawer, balancing daily transactions and minimizing discrepancies.
- Implemented promotional displays at checkout, driving product sales and visibility.
Camp Counselor
City Of Folsom
12.2024 - 09.2025
- Supervised daily activities, ensuring safety and engagement for campers.
- Developed and implemented creative program plans to enhance camper experiences.
- Mentored junior counselors, fostering teamwork and personal growth among staff.
- Facilitated conflict resolution among campers, promoting a positive camp environment.
- Conducted safety inspections of facilities and equipment, maintaining compliance with regulations.
- Organized recreational activities, encouraging participation and skill development in diverse areas.
- Collaborated with parents and guardians to address concerns and enhance camper satisfaction.
- Evaluated program effectiveness through feedback, driving continuous improvement initiatives for future sessions.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Cashier
Nuyo Frozen Yogurt
12.2023 - 08.2024
- Collaborated with team members to streamline checkout processes, reducing wait times.
- Monitored inventory levels at the register and communicated restocking needs to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Volunteer I
Red Cross Club
08.2018 - 12.2019
- Answered questions and responded for inquiries to deliver a high level of service to patients.
- Educated patients on various resources, services and programs to maximize care.
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Kept the team on track by assigning and supervising all activities and giving constructive feedback.
- Observed safety protocols to minimize accidents and spread of disease.
- Educated patients and families on treatments, procedures, medications, continuing care and community resources.
- Checked daily doctor schedules and verified everything.
Cashier/Barista Shift Supervisor
Jamba Juice
05.2022 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash registers at shift end.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Collaborated with team members to maintain a clean and organized workspace.
- Assisted in training new staff on company policies and operational procedures.
- Managed inventory levels, ensuring timely restocking of products as needed.
- Implemented promotional displays to enhance product visibility and sales engagement.
- Monitored customer flow during peak hours, optimizing service delivery efficiency.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Vista Del Lago High School
Folsom, CA05.2022
No Degree - Computer Science
Riverside City College
Riverside, CA08-2026
Skills
- Service excellence
- Customer assistance
- Strong work ethic
- Patience and empathy
- Analytical problem-solving
- Prioritization and scheduling
- Positive engagement
- Team leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Resolved product issue through consumer testing.
Certification
- State of California Food Handler Certified
Languages
Hindi
Native or Bilingual
Timeline
Camp Counselor
City Of Folsom
12.2024 - 09.2025
Cashier
Nuyo Frozen Yogurt
12.2023 - 08.2024
Cashier
Taco Bell
01.2023 - 11.2023
Cashier/Barista Shift Supervisor
Jamba Juice
05.2022 - 10.2023
Cashier
Carls Jr
03.2021 - 09.2021
Volunteer I
Red Cross Club
08.2018 - 12.2019
High School Diploma -
Vista Del Lago High School
No Degree - Computer Science
Riverside City College