Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

April Thomas

LAZ Parking
IRMO,SC
1
Certification
21
years of professional experience

Reliable professional with a strong work ethic and proven skills in cash handling and customer service. Committed to enhancing customer experiences and streamlining operations in fast-paced environments.

Work History

Cashier

4 Months
LAZ Parking | 04.2026 - Current
  • Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
  • Maintained accurate cash drawer, ensuring correct change distribution.
  • Assisted customers with inquiries, enhancing overall service experience.
  • Collaborated with team members to streamline checkout procedures.
  • Processed customer transactions efficiently using point-of-sale systems.

Bartender

10 Months
Stars And Strikes Family Entertainment Center | 02.2025 - 12.2025
  • Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
  • Assisted customers with drink selections, providing recommendations based on preferences.
  • Collaborated with kitchen staff to coordinate timely service during peak hours.
  • Maintained cleanliness and organization of bar area to comply with health standards.

Head Bartender

2 Years 11 Months
Over the Top Hookah Lounge | 03.2022 - 02.2025
  • Trained and mentored junior bartenders, improving service quality and staff performance.
  • Developed cocktail menu offerings based on seasonal ingredients and customer preferences.
  • Supervised bar operations, ensuring compliance with health and safety standards.
  • Managed inventory levels, conducting regular stock assessments to minimize waste.

Event Coordinator

7 Years 6 Months
Holiday Inn Express VA Beach | 02.2019 - 2022
  • Managed vendor relationships to ensure seamless event execution and timely service delivery.
  • Developed detailed event timelines to streamline processes and enhance guest experience.
  • Coordinated event logistics, including venue setup, catering, and audio-visual requirements.
  • Assisted in budget management by tracking expenses and negotiating vendor contracts effectively.

Home Health Aide

2 Years 4 Months
Cherished Comfort Home Care | 05.2017 - 09.2019
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Collaborated with interdisciplinary teams to develop personalized care plans for clients.
  • Maintained accurate records of client care and progress to facilitate communication among team members.

Customer Service Representative

2 Years 10 Months
Pizza Hut | 09.2014 - 07.2017
  • Handled customer inquiries and resolved complaints efficiently, maintaining high satisfaction levels.
  • Assisted customers with menu selections and order placements, ensuring a positive dining experience.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.

Customer Service Representative

4 Years 5 Months
Walmart | 09.2005 - 02.2010
  • Maintained cleanliness and organization of front end contributing to a welcoming environment.
  • Implemented feedback from customers to improve service quality and streamline processes.
  • Monitored inventory levels and communicated supply needs to management for optimal operations.
  • Maintained cleanliness and organization of dining area, contributing to a welcoming environment.

Education

High School Diploma

Smart Horizons Career Online | Pompano Beach, FL

General career prep

  • Relevant Coursework: General Career Prep

Skills

Cash handling
Customer support
Customer service
Customer service excellence
Customer assistance
Money handling
Sanitation practices
Time management skills
Service excellence
Team collaboration
Reliability and attendance
Professional courtesy
Work ethic
Customer engagement

Certification

  • Certified Bartender, J1S Bartending School - 4 Years
  • SERVSAFE Training - 4 Years
  • Career Certificate in Professional Skills Devolopment Training - 07-22-2026

Timeline

Cashier

LAZ Parking
04.2026 - CurrentRead More

Bartender

Stars And Strikes Family Entertainment Center
02.2025 - 12.2025Read More

Head Bartender

Over the Top Hookah Lounge
03.2022 - 02.2025Read More

Event Coordinator

Holiday Inn Express VA Beach
02.2019 - 2022Read More

Home Health Aide

Cherished Comfort Home Care
05.2017 - 09.2019Read More

Customer Service Representative

Pizza Hut
09.2014 - 07.2017Read More

Customer Service Representative

Walmart
09.2005 - 02.2010Read More

Smart Horizons Career Online

High School Diploma
Read More
April Thomas