Reliable professional with a strong work ethic and proven skills in cash handling and customer service. Committed to enhancing customer experiences and streamlining operations in fast-paced environments.
Work History
Cashier
4 Months
LAZ Parking | 04.2026 - Current
Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
Maintained accurate cash drawer, ensuring correct change distribution.
Assisted customers with inquiries, enhancing overall service experience.
Collaborated with team members to streamline checkout procedures.
Processed customer transactions efficiently using point-of-sale systems.
Bartender
10 Months
Stars And Strikes Family Entertainment Center | 02.2025 - 12.2025
Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
Assisted customers with drink selections, providing recommendations based on preferences.
Collaborated with kitchen staff to coordinate timely service during peak hours.
Maintained cleanliness and organization of bar area to comply with health standards.
Head Bartender
2 Years 11 Months
Over the Top Hookah Lounge | 03.2022 - 02.2025
Trained and mentored junior bartenders, improving service quality and staff performance.
Developed cocktail menu offerings based on seasonal ingredients and customer preferences.
Supervised bar operations, ensuring compliance with health and safety standards.
Managed inventory levels, conducting regular stock assessments to minimize waste.
Event Coordinator
7 Years 6 Months
Holiday Inn Express VA Beach | 02.2019 - 2022
Managed vendor relationships to ensure seamless event execution and timely service delivery.
Developed detailed event timelines to streamline processes and enhance guest experience.
Coordinated event logistics, including venue setup, catering, and audio-visual requirements.
Assisted in budget management by tracking expenses and negotiating vendor contracts effectively.
Home Health Aide
2 Years 4 Months
Cherished Comfort Home Care | 05.2017 - 09.2019
Monitored vital signs and reported changes to healthcare professionals promptly.
Assisted clients with daily living activities, ensuring comfort and safety in home environments.
Collaborated with interdisciplinary teams to develop personalized care plans for clients.
Maintained accurate records of client care and progress to facilitate communication among team members.
Customer Service Representative
2 Years 10 Months
Pizza Hut | 09.2014 - 07.2017
Handled customer inquiries and resolved complaints efficiently, maintaining high satisfaction levels.
Assisted customers with menu selections and order placements, ensuring a positive dining experience.
Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
Customer Service Representative
4 Years 5 Months
Walmart | 09.2005 - 02.2010
Maintained cleanliness and organization of front end contributing to a welcoming environment.
Implemented feedback from customers to improve service quality and streamline processes.
Monitored inventory levels and communicated supply needs to management for optimal operations.
Maintained cleanliness and organization of dining area, contributing to a welcoming environment.
Education
High School Diploma
Smart Horizons Career Online | Pompano Beach, FL
General career prep
Relevant Coursework: General Career Prep
Skills
Cash handling
Customer support
Customer service
Customer service excellence
Customer assistance
Money handling
Sanitation practices
Time management skills
Service excellence
Team collaboration
Reliability and attendance
Professional courtesy
Work ethic
Customer engagement
Certification
Certified Bartender, J1S Bartending School - 4 Years
SERVSAFE Training - 4 Years
Career Certificate in Professional Skills Devolopment Training - 07-22-2026