Avia-Khyli Gonzalez
Chicago,IL
Summary
Experienced Server bringing you 6+ years of dedication, positivity, and a professional work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Federales
10.2021 - 01.2023
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Displayed enthusiasm and promoted excellent service to customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Edie's All Day Cafe
05.2021 - 10.2021
- Greet every guest as they arrive and seat them accordingly
- Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage policies
- Prepares the dining room by setting table cloths, restocking condiments, utensils and food/beverage menus
- Help patrons select food and beverage options by suggesting courses and beverages
- Maintain enthusiasm and friendliness towards every patron for an excellent experience
- Maintain table settings by removing courses as completed
- Keeps kitchen staff informed on additional needs of guests and notice of allergies.
Server
Recess
06.2020 - 10.2021
- Greet every guest as they enter the restaurant
- Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage policies
- Prepares the dining room by setting table cloths, restocking condiments, utensils and food/beverage menus
- Help patrons select food and beverage options by suggesting courses and beverages
- Maintain enthusiasm and friendliness towards every patron for an excellent experience
- Maintain table settings by removing courses as completed
- Keeps kitchen staff informed on additional needs of guests and notice of allergies
Server
Emmit's Irish Pub
10.2019 - 05.2021
- Greet every guest as they enter the restaurant
- Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage policies
- Prepares the dining room by setting table cloths, restocking condiments, utensils and food/beverage menus
- Help patrons select food and beverage options by suggesting courses and beverages
- Maintain enthusiasm and friendliness towards every patron for an excellent experience
- Maintain table settings by removing courses as completed
- Keeps kitchen staff informed on additional needs of guests and notice of allergies.
Back Waiter
Elizabeth
11.2019 - 03.2020
- Responsible for assisting front waiters
- Restocking the drink station with water and alcoholic beverage options
- Removing empty plates and replenishing table supplies
- Washing all dishes and utensils and also polishing them
Cocktail Server
Rachel's Steakhouse
02.2017 - 09.2019
- Greet every guest as they arrive and seat them accordingly
- Answer any questions about the drink menu and offer suggestions
- Checking guests ID's to verify they're of legal drinking age
- Upsell our bottle and wine menu
- Maintain a professional appearance and demeanor while assisting guests in a nightclub enviorment
- Collecting payment from guests and setting up/closing out tabs appropriately
- My reason for leaving was because I moved to Chicago, Illinois.
Education
High School Diploma -
Winter Park High School
Winter Park, Florida04.2014
Skills
- Effective Time Management
- Conflict Resolution
- Communication
- Multitasking
- POS Systems - Toast & Aloha
- Customer Service
- High Volume Dining
- Fast Learner
- Menu Memorization
Certification
Illinois Basset
ServSafe
Timeline
Server
Federales
10.2021 - 01.2023
Server
Edie's All Day Cafe
05.2021 - 10.2021
Server
Recess
06.2020 - 10.2021
Back Waiter
Elizabeth
11.2019 - 03.2020
Server
Emmit's Irish Pub
10.2019 - 05.2021
Cocktail Server
Rachel's Steakhouse
02.2017 - 09.2019
High School Diploma -
Winter Park High School