Summary
Overview
Work History
Education
Skills
Timeline
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AVIA STEVENSON

St Louis,MO

Summary

Proactive and customer-focused, excelled at Raising Canes Ohio by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional teamwork and food safety knowledge, leading to efficient service and a clean environment. Skilled in cash handling and resolving complaints, contributing to a positive dining experience.

Overview

3
3
years of professional experience

Work History

Service Crew Member

Raising Canes Ohio
03.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.

Swim Instructor

KIRKWOOD AQURIUM
06.2022 - 03.2023
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.

Crew Member

ANDY'S ICE CREAM
11.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Education

High School Diploma -

KIRKWOOD HIGH SCHOOL
St Louis, MO
12-2024

Skills

  • Customer service
  • Cleaning and sanitizing
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • Food safety knowledge
  • Cleanliness and hygiene
  • Food preparation procedures
  • Food safety
  • Cash handling
  • Stress tolerance
  • Mechanical maintenance
  • Hospitality service expertise
  • Food running
  • Training and coaching
  • Order accuracy

Timeline

Service Crew Member

Raising Canes Ohio
03.2023 - Current

Swim Instructor

KIRKWOOD AQURIUM
06.2022 - 03.2023

Crew Member

ANDY'S ICE CREAM
11.2021 - 03.2023

High School Diploma -

KIRKWOOD HIGH SCHOOL

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AVIA STEVENSON