Avian Coleman
Norwalk,USA
Summary
Detail-oriented and compassionate professional with hands-on experience in customer service, team leadership, and patient support. Proven ability to manage high-volume operations, maintain accuracy under pressure, and deliver exceptional service. Seeking to transition into a hospital or clinical setting where I can contribute strong organizational skills, patient-focused care, and compliance awareness.
Overview
10
10
years of professional experience
4035
4035
years of post-secondary education
Work History
E-COMMERCE MANAGER
ACME MARKETS
01.2020 - 09.2025
- Delivered high-volume customer support, assisting 50+ customers daily while maintaining accuracy and professionalism
- Resolved customer concerns, returns, and order issues with a focus on satisfaction and service quality
- Maintained accurate records of transactions and orders, demonstrating strong attention to detail and documentation skills
- Trained and supervised team members, ensuring consistent service standards and efficient workflow
CASHIER
TACO BELLS
01.2016 - 01.2020
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Processed cash and digital transactions accurately while maintaining speed and efficiency
- Maintained cleanliness and adhered to food safety and sanitation standards
- Supported team operations to ensure smooth daily workflow
Education
MEDICAL ASSISTING -
ECPI
RICHMOND, VAHIGH SCHOOL DILPOMA -
PRINCE GEORGE HIGH SCHOOL
PRINCE GEORGE, VASkills
- Patient Support & Customer Service
- Compliance & Documentation
- Team Leadership & Training
- Organization & Attention to Detail
- Adaptability in Fast-Paced Environments
- Communication & Team Collaboration
Volunteer Experience
- Nursing Volunteer – Greenwich, CTAssisted nursing staff with patient comfort, mobility, and basic care support
Helped maintain a clean, safe, and supportive patient environment
Food Bank Volunteer – Stamford, CTOrganized and distributed food donations to community members in need
Supported team efforts to improve efficiency in food distribution
Timeline
E-COMMERCE MANAGER
ACME MARKETS
01.2020 - 09.2025
CASHIER
TACO BELLS
01.2016 - 01.2020
MEDICAL ASSISTING -
ECPI
HIGH SCHOOL DILPOMA -
PRINCE GEORGE HIGH SCHOOL