Avian Griffin
Chicago,IL
Summary
Versatile and results-oriented professional with a proven track record in customer service and cash handling, honed over 3 years at Circle K and other roles. Excelled in enhancing customer experiences and streamlining operations. Skilled in Microsoft Excel and possesses strong communication abilities, consistently achieving positive outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caretaker
Help at Home
Chicago, IL
04.2024 - Current
- Escorted clients to scheduled appointments.
- Aided clients in maintaining cleanliness through various household tasks.
- Help clients manage everyday tasks.
Store Merchandiser
SAS Retail Services
Chicago, IL
03.2023 - 09.2023
- Collaborated with sales associates to ensure a seamless customer experience by maintaining consistent communication on product availability and upcoming promotions.
Customer Service Representative
Circle K
Oak Lawn, IL
06.2022 - 03.2023
- Provided support to customers by answering calls and facilitating changes.
- Provided detailed product and benefit descriptions.
- Conducted comprehensive inventory checks.
- Managed daily receipts and balances accurately.
- Processed transactions for accuracy.
Crew Member
White Castle
Markham, IL
02.2017 - 11.2017
- Ensured timely completion of food orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
Sales Associate
Sam's Club
Chicago, IL
03.2015 - 09.2015
- Supported customer inquiries and maintained store order.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Certificate - BNA
Life Enhancements Healthcare
8043 S Racine12.2024
High school or equivalent - High school or equivalent
Morgan Park High School
Chicago, IL06.2017
Skills
- Cleaning (1 year)
- Cash Handling (3 years)
- Guest Services (2 years)
- Night Audit (2 years)
- Customer service (3 years)
- Phone etiquette
- Merchandising
- Microsoft Excel (1 year)
- Communication skills
- Customer support
- POS
- Time management
Certification
BNA
Timeline
Caretaker
Help at Home
04.2024 - Current
Store Merchandiser
SAS Retail Services
03.2023 - 09.2023
Customer Service Representative
Circle K
06.2022 - 03.2023
Crew Member
White Castle
02.2017 - 11.2017
Sales Associate
Sam's Club
03.2015 - 09.2015
High school or equivalent - High school or equivalent
Morgan Park High School
Certificate - BNA
Life Enhancements Healthcare