Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Glendalis Torres

Glendalis Torres

Gardner,MA

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Digital Personal Shopper

Walmart
04.2023 - Current
  • Picking, packing, and substituting customer orders from the sales-floor or online
  • Providing advice, direction, and exceptional customer service to assist consumers in making the best available decisions
  • Reacting to customer complaints and demands in a timely and effective manner
  • Logging the information on customer orders into the entry system
  • Sharing must-have products based on the latest trends and customer needs
  • Networking at events and marketing Walmart products and services on a regular basis
  • Following proper procedures to prevent theft and loss.

Crew Trainer

McDonald's
03.2022 - 11.2022
  • Multitasking
  • Crew training
  • Cashier
  • Customer service.

Cashier

Walmart
01.2021 - 03.2022
  • Operate cash registers at the front of the stores, greeting customers warmly as they make purchases
  • Scan all items, process cash, check and credit card transactions and deactivate security devices on bags and items purchased.

Education

High school diploma -

Colegio Educativo Del Caribe
San Juan, PR
01.2023

Skills

  • Cashiering (2 years)
  • Cash Handling (2 years)
  • Cleaning (1 year)
  • Customer Service (2 years)
  • Retail Sales (2 years)
  • Food Preparation (1 year)
  • Communication Skills (1 year)
  • Sales (Less than 1 year)
  • Stocking (2 years)
  • Food Service (1 year)
  • Food Safety
  • Kitchen Experience (1 year)
  • Host/Hostess (1 year)
  • Food Production
  • Flexible Schedule
  • Heavy Lifting
  • Decision-Making
  • Verifying Order Accuracy
  • Attention to Detail
  • Customer Service
  • Online Order Processing
  • Online Ordering Familiarity
  • Product Expertise
  • Excellent Communication
  • Food Safety and Sanitation

Languages

English
Spanish

Timeline

Digital Personal Shopper

Walmart
04.2023 - Current

Crew Trainer

McDonald's
03.2022 - 11.2022

Cashier

Walmart
01.2021 - 03.2022

High school diploma -

Colegio Educativo Del Caribe
Glendalis Torres