AVINASH SUTAR
Pune,India
Summary
Dedicated and experienced IT technician with a proven track record of effectively managing and maintaining IT systems. Skilled in system troubleshooting, and user support. Adept at managing hardware and software deployments, ensuring optimal performance and reliability. Committed to staying current with emerging technologies and best practices in IT administration.
Overview
11
11
years of professional experience
Work History
Digital Workplace Tech Lead
Datwyler IT Services India LLP
Pune, Maharashtra
10.2020 - Current
- Designing and implementing advanced technological infrastructures for modern workplaces, incorporating cloud solutions, collaboration tools, and integrated systems.
- Ensuring scalability, flexibility, and efficiency in the design of workplace technologies.
- Managing the deployment, configuration, and maintenance of hardware and software resources to guarantee optimal performance and reliability.
- Conducting regular updates and upgrades to keep systems current and secure.
- Providing timely and effective troubleshooting support to resolve hardware, software, and network issues.
- Offering user support to address technical concerns and optimize end-user experiences.
- Implementing and maintaining robust cybersecurity measures to protect sensitive data and ensure compliance with security standards.
- Conducting regular security audits and assessments to identify and address potential vulnerabilities.
- Facilitating and optimizing remote work capabilities through the integration of tools and technologies that support collaboration and productivity.
- Implementing secure access and communication channels for remote team members.
- Collaborating with various departments to understand their technological needs and providing solutions that enhance overall workflow and efficiency.
- Engaging in continuous communication to align technological strategies with organizational goals.
- Staying informed about emerging technologies and trends in the IT industry.
- Evaluating and recommending new technologies that can enhance the organization's competitiveness and efficiency.
- Developing and delivering training programs to ensure end-users are proficient in utilizing workplace technologies.
- Creating comprehensive documentation for systems, processes, and troubleshooting procedures.
- Monitoring system performance and proactively identifying areas for optimization and improvement.
- Implementing measures to enhance the overall efficiency and responsiveness of workplace technologies.
- Adhering to industry best practices and standards in IT administration.
- Participating in continuous learning and professional development to stay current with evolving technologies and methodologies.
IT Engineer
HELLA INDIA AUTOMOTIVE PVT. LTD.
Pune, Maharashtra
12.2014 - 10.2020
- Professional competencies in performing Installation, Upgrade, Configuration, and support of Hardware, Software, Peripherals and Network Devices in Windows environment
- Proficient in resolving issue regarding Servers and Securing computers with the help of Global team
- Configure & Managed Travel user's laptops & provide them on site remote support during the travel
- Managed AD User Accounts on Windows Platform (Creation, Deletion, Permissions)
- Patch management, Asset management
- Handling OTRS ticketing tool & Resolve end users' issue within SLA
- Configuration & Administration of File Server, Print server, Disk space management for Servers
- Looking after the customer escalation and reaching up to the customer satisfaction
- Coordinate with Global team & take support for major operations
- Have handled CA Tool & Ivanti (LANDesk)Tool for remote software deployment & remote support for end users.
Sr. Desktop Support Engineer
SUBHASH COMPUTER (Varroc Engineering Pvt. Ltd.)
Pune, Maharashtra
11.2012 - 12.2014
- Monitor the performance of the computer systems and address issues as they arise
- Configure Laptop & desktops with antivirus software to fully protect IT environment
- Provide technical support for software reconfigurations to aid in function customization
- Test software performance throughout the desktop network to ensure peak performance
- Install computer hardware and software on desktops to keep versions current
- Initiate and complete Microsoft Windows server operating system updates with expert
- Network with LAN/WAN and active directory for continuous company connection
- Managed AD User Accounts on Windows Platform (Creation, Deletion, Permissions).
Education
Bachelor of Arts - English
Abasaheb Garware College
03.2010
Some College (No Degree) - 12th
Abasaheb Garware College
Pune, MAHARASHTRASkills
- Microsoft Intune Administration (Experienced in Device Enrollment, Configuration Profiles, Compliance Policies, Conditional Access, Application Deployment etc)
- SCCM Administration (Experienced in OS deployment, Application Deployment etc)
- M365 Administration
- Group Policy Management
- Azure AD Management
- Active Directory Management
- Service Now
Personal Information
- Date of Birth: 07/03/1987
- Gender: Male
- Nationality: India
- Marital Status: Married
Hobbies and Interests
- Playing Cricket
- Listening Song
- Playing Chess
References
Available on Request
Timeline
Digital Workplace Tech Lead
Datwyler IT Services India LLP
10.2020 - Current
IT Engineer
HELLA INDIA AUTOMOTIVE PVT. LTD.
12.2014 - 10.2020
Sr. Desktop Support Engineer
SUBHASH COMPUTER (Varroc Engineering Pvt. Ltd.)
11.2012 - 12.2014
Bachelor of Arts - English
Abasaheb Garware College
Some College (No Degree) - 12th
Abasaheb Garware College
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